Clinical Receptionist

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Job Overview:
We are seeking a friendly, organized, and professional Clinical Receptionist to join our team at Argyll Wellness Centre. The ideal candidate has strong customer service skills and preferably experience working in a physiotherapy or healthcare clinic setting.

As the first point of contact for our patients, you will play a key role in creating a welcoming and positive experience while supporting the daily operations of the clinic.

Key Responsibilities:

• Greet patients in a warm and professional manner
• Answer phone calls and respond to inquiries
• Schedule and manage patient appointments
• Process payments and issue receipts
• Verify insurance information and assist with direct billing
• Maintain patient records and ensure accurate documentation
• Support clinic operations and assist practitioners as needed
• Keep reception and waiting areas clean and organized

Qualifications:

• Prior experience as a receptionist or administrative assistant preferred
• Preferred experience working in a physiotherapy or healthcare clinic
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Office experience with administrative tasks including scheduling, filing, and data entry
• Familiarity with front desk operations in a healthcare setting is highly desirable
• Ability to handle sensitive patient information with confidentiality and professionalism
• Strong organizational skills with attention to detail

This position provides an engaging work environment where your administrative expertise will contribute directly to patient care excellence.

Job Type: Part-time

Work Location: In person