Clinical Support Representative

What You Can Expect

As a Orthopedic Clinical Specialist, you will support surgeons in theatre as they perform robotic-assisted surgical procedures, promoting Zimmer Biomet’s range of products. This includes our integrated digital platforms such as mymobility® - a digital platform used to inform care decisions and create a new level of connection between patients and their surgeons.

In this role, you will collaborate closely with medical staff to ensure the proper use of the ROSA® surgical robot, as well as our full product portfolio. Your responsibilities will include maintaining and troubleshooting medical technology equipment, as well as providing training and support to hospital staff on the use of the ROSA® surgical robot and other Zimmer Biomet products and implants.

How You'll Create Impact

• Assist in robotic-assisted surgical procedures, ensuring the effective use of Zimmer Biomet’s products
• Managing the surgical equipment requirements for each case, promoting the utilisation of ROSA® and mymobility®
• Digital Platforms: Utilise mymobility® to enhance patient-surgeon communication and care decisions
• Keeping up to date with new surgical techniques and providing in-service training around Zimmer Biomet technologies and implant portfolio
• Collaborate and provide training and support to hospital staff on the ROSA® surgical robot on the full suite of ZB technologies and portfolio

What Makes You Stand Out

• Tertiary qualifications: Physiotherapy, Osteopathy, Nursing, Paramedicine or Sports/Exercise Science
• Minimum 4 years of industry experience
• A passion for health, the human body and advancing technologies to improve the lives of patients
• Curiosity and innovative: Strong desire to explore new ideas and drive advancements in the field
• Technological Proficiency, natural ability to handle and understand advanced medical technology

Your Background

• Strong ability to work with technology and must demonstrate attention to detail
• Positive, can-do, attitude
• Extensive knowledge of anatomy and kinematics
• Demonstrated ability to communicate with and influence others (verbal and written) and collaborate positively across the stakeholder group
• Ability to learn new and complex information quickly
• High level organizational and time management skills

Travel Expectations

• Frequent travel across Christchurch and the South Island
• Infrequent inter island/overseas travel as required