Clinical Support Services Patient Safety And Quality Lead

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The purpose of this role is to promote, develop and monitor patient safety and quality care on behalf of the Divisional Director and contribute to Service and Divisional safety and quality agendas.

Key working relationships;

Clinical Director/CSG leads
Divisional Director
ADOP/GM/ADOAhP/HoN
CSS Lead for Patient Safety and Quality.
Mortality Leads
Audit Leads

It is not expected that the PSQ Medical Lead will deliver all aspects of risk management and governance. Rather they will support the consultant team with their delivery of their responsibilities in line with GMC and Royal Colleges guidance in terms of risk management, audit, guidelines, and investigations.

They will support the PSQ team with the development of governance processes and provide subject matter expertise within the wider clinical and operational teams.

They will need to represent the service in terms of the wider Trust patient safety and quality agenda and strategy.

Promoting and developing patient safety across the service and acting as clinical advisor to the Divisional Director, Clinical Directors/CSG leads and PSQ Lead and the divisional leadership team.

Developing a close working relationship with the Divisional Patient Safety and Quality Lead Nurse to ensure patient safety develops in the service in accordance with the Trust’s Quality Plan, keeping within set timeframes.

Ensuring that the Divisional Director is presented with accurate information and timely reporting, with clear analysis and recommendations on all aspects of service performance with regards to patient quality and safety.

Acting as the medical patient safety link for the Clinical support services team and supporting the Division by linking with the Trust safety and quality team and associate medical director for quality and safety.

Allocating investigating officers from amongst the medical team for incident investigations and supporting these investigators with terms of reference and development of recommendations

Supporting the PSQ team with the allocation of reviewers and developers for clinical guidelines and the implementation of NICE and other National guidance

Our Organisation

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping.

We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop’s Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.

Our Values

The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:

Patient at heart – Always holding the patient and their wellbeing at the centre of our thoughts and efforts

Everyday excellence – Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both

Creative collaboration – Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care

Please see the attached Job description and person specification. Available to download at anytime.