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Cook Group

Clinical Support Specialist, Vascular Division, Pvi

Posted on Dec. 3, 2024

  • Full Time

Clinical Support Specialist, Vascular Division, Pvi
Overview:
The primary purpose of this position is to manage assigned accounts while increasing the sales and profitability of the Vascular Division. This should be achieved by implementing local sales and marketing strategies which have been agreed with the vascular team.
Responsibilities:
The main responsibilities will encompass, but will not be limited to:
  • Be the face of Cook Vascular in the assigned accounts.
  • Drive Business including sales with a clear focus on profitability in new and existing accounts.
  • Provide service to all relevant departments in the account selling Cooks Vascular portfolio to clinical and non-clinical customers which includes:
    • Frequent contact
    • Support product roll-outs
    • Introduce new technologies
    • Asset management
    • Be present in the Operating Room, supporting cases where needed
    • Arrange workshops
    • Uncover opportunities within the account
    • Maximise the revenues of contracts
  • Identify, establish and develop relationships with key clinical and non-clinical decision-makers.
  • Ensure delivery of service as agree in contracts.
  • Discover and manage new opportunities within the assigned accounts.
  • Work closely together with the Clinical Support Specialist Aortic & Commercial Business Manager.
  • Be responsible for filling out/submitting tenders together with Customer Service and Delivery, Commercial Business Manager & others.
  • In collaboration with the team meet or exceed the clinical and non-clinical targets set by management.
  • Demonstrate knowledge of the Vascular product range and the associated medical discipline.
  • Follow-through on customer requests and commitments.
  • Monitor market share and competitor activity in the assigned territory.
  • Participate in local and international exhibitions and meetings as requested.
  • Provide written reports to the Regional Business Manager as appropriate.

Securing Employee Development and Organisational Culture:
  • Maintain our culture, values and commitment to Ethics and Compliance by recognizing, demonstrating, and enforcing appropriate and compliant behavior.
  • Within scope of responsibility, ensure all quality, regulatory, and product-specific requirements are met.
  • Understand and be accountable for conducting Cook business with integrity and in compliance with applicable standards including Cook policies.
    • Secure the Cook culture and comply with company guidelines & policies

Collaboration:
  • Develop and maintain active relationships with key accounts and key regional physicians.
  • Work closely and effectively with the other members of the sales team and with Cook support functions in order to provide the best possible service to the customer and the patient.
Qualifications:
Qualifications / Requirements:
  • Ability to meet frequently with customers and other decision makers.
  • Ability to travel frequently throughout assigned territory.
  • Proven track record of strong business acumen
  • Previous medical sales experience preferred.
  • Product or Procedural knowledge an advantage.
  • Good communication and inter-personal skills.
  • Language Skills - good written and verbal command of Finnish, English and other relevant languages.
  • Excellent numeric skills.
  • Good working knowledge of Microsoft® Office.
  • Proven problem-solving skills.
  • Excellent organizational skills.
  • High self-motivation.
  • Prior sales experience is preferred.
  • Current driving licence.

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