Find Your Next Job

Amazon.com

Cloud Support Engineer - Analytics

Posted on Nov. 26, 2024

11, South Korea
No Salary information.

Full Time

3+ years of network and operating system support experience
3+ years of database administration experience
Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience

Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in technologies. As a member of the AWS Support team you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications.

This is an excellent opportunity to join one of Amazon’s world-class team of engineers, and work with some of the best and brightest while also developing your skills and career within one of the most dynamic, innovative and progressive technology companies anywhere. In addition to a stimulating and fun working environment, Amazon offers mentoring programs with experienced engineers, regular tech talks with technology principals, and well-defined career paths for motivated engineers who want to contribute to our culture of operational excellence and customer-focused technical innovation.
You will be surrounded by a team that are passionate about computing, and believe that world class support is critical to customer success. Every day will bring new and exciting challenges on the job while you

Learn, Support, and use groundbreaking technologies
Interact with engineers from leading technology companies around the world
Engage with and solve customers technical issues via phone, chat or email
Apply advanced techniques to provide unique solutions to our customers' individual needs
Leverage your day-to-day experiences to provide the voice of the customer to internal AWS teams
Drive customer communication during critical events
Write tutorials, how-to videos, and other technical articles for the AWS customer community
Our support engineers are also the “voice of the customer” and have a strong voice in to the teams for recurring issues or feature requests.

Want to know what’s it like to be a Support at AWS? Take a look!
https://www.youtube.com/watch?v=GC3bWcFFZTo