Collections Registry Officer

Collections Registry Officer

Hybrid Working Options Available & Ellerslie Based

• Serving all New Zealanders
• Ongoing comprehensive training and support
• Opportunity to assist people at some of their hardest moments

Te āhuatunga a te tūranga/About the Role

As a Collections Registry Officer, you will be helping customers to resolve their fines and other civil matters through professional and efficient communication. You will help them with their questions and assist them to get what they need, when they need it. We care about delivering people centred services to our customers and help to provide access to justice for all.

Mō te tīma/About our Team

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

The team is supportive, friendly and diverse. Working as part of a team, you will have many colleagues to support you as you learn our business.

Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated.

Don't take our word for it – what really surprised our recent new joiners? “The team surprised me. So multicultural – that is awesome.” What would be there advice for you if you join us? “Apply for it. You don't need relevant experience or qualifications to work here. If you are a capable person and a quick learner who loves to be busy, we will have something for you and there are routes for progression if you work hard and stick around.”

He aha ngā painga o tēnei mahi mōu/Why you will enjoy working here

Benefits:

• Contributions to prescriptions for glasses
• Online professional development portal
• Access to a variety of inclusive and proactive networks, including Pacifica, Māori, Rainbow and Women's.

He pūkenga tou/Skills and Experience

To be successful in this role you will be able to demonstrate strong customer service skills, quality decision making, be solutions focussed and have personal confidence and resilience. Key to your success in this role will be a positive outlook on life and curiosity that will keep you engaged in the mahi.

How to get your foot in the door?

• Starting on between $58,729 - $67,414 dependent on skills and experience
• Start date is Monday 24th February – You must be available to start on this date.
• Working hours are across 8.00am – 7.00pm, Monday to Friday

Applications close on Sunday 26th January however we will be reviewing CV's as they come in and inviting successful candidates to an interview before the close date.

Tono mai/How to Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Applications close on: Sunday 26th January

If you have any questions, please contact recruitment@justice.govt.nz