Communications Specialist

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Introduction:
Exciting new permanent/full-time opportunity working 38 hours per week based at St Kilda with flexible ways of working.
SCHADS Level 4 with Salary packaging options to enhance your take-home income.
Endless opportunities for learning and growth by joining an energetic Communications & Engagement team reporting directly to our Chief Communications Officer.

Windana provides connected services for more people in need.

We provide services across Victoria for adults and young people experiencing alcohol and other drug harms, family violence, mental health challenges and social disadvantage.

Our Model of Care puts clients at the centre of what we do to create positive change in people's lives. We work with families, communities and other organisations to deliver trauma informed, equitable, culturally safe and integrated services based on evidence and practice wisdom.

By intervening early and creating purposeful partnerships, we help clients achieve improved outcomes while reducing demand on acute services. And we are influencing policy, practice and research to help shape better systems for clients. Together, we influence the broader system for a more positive and connected future.

Is this your next career opportunity?

If you’re an early career communications and social media specialist looking for an exciting new challenge to develop and grow your skills, this could be the role for you!

The Communication Specialist is a new role in the Communications and Engagement team at Windana and is responsible for coordinating external and internal communication activities across the organisation.

In this role you’ll help shape Windana’s external profile by leading and growing Windana’s social media presence and supporting the implementation of a digital-forward communications strategy. You’ll also play a key role in supporting Windana’s culture by contributing to our internal communications and strategic projects, ensuring the Windana team is connected and informed.

Most importantly, your work will support the life changing services delivered by Windana’s Operations Team. The Communications Specialist will be heavily involved in service-related communications, as well as creating and sharing stories of the positive impact these services have on clients.

Coordinate and maintain Windana’s Integrated Communications Calendar and work with colleagues to proactively plan, produce and post engaging content for internal and external audiences.
Lead and grow engagement of Windana’s social media channels.
Research, write and publish high quality content for other internal and external communications channels including websites, intranet, newsletters, videos and annual reports.
Develop case studies that can be used to amplify the voices of clients and support advocacy work.
Review the Windana website regularly and edit/update content to ensure it is current and accurate.
Review and update Windana’s publications, including the wording and graphic design of brochures, manuals, flyers, fact sheets and relevant documents.
Support project and change communications as required across a suite of organisational projects.

What we're looking for

Tertiary qualifications in Communications, Design, Marketing or Public Relations or similar area and at least two-years’ experience working as a marketing or communications professional
Exceptional written and verbal communication skills, with the ability to translate complex concepts into easy-to-understand language.
Demonstrated content creation across a wide variety of digital and print mediums, including social media.
Ability to communicate effectively with diverse stakeholders, from community members to employees and craft compelling messages that resonate with various audiences.
Ability to work in a faced paced environment and be part of a small and energetic team.
High level interpersonal and communication skills, including active listening skills and presentation skills, with an ability to tailor communicate style to suit the diversity of people.
Experience in graphic design using Adobe Creative Suite, along with an understanding of digital and print design principles across a variety of different media forms.
Knowledge of online platforms, including WordPress, Monday.com, MailChimp and Stripo.

Join our team to contribute to our life-changing work.

Our people are integral to the work we do, and we pride ourselves on providing our team opportunities to contribute, grow and thrive:

Contribute to our meaningful work and values-based culture through our Strategic Plan, our quality accreditation, Reconciliation Action Plan and progress towards Rainbow Tick accreditation. We care about everyone's contribution, so you feel connected, valued and motivated.
Grow through professional and personal development opportunities. We offer regular supervision, goal-setting and individual development plans so you can grow your skills and practice. We also have study leave options, support for obtaining qualifications, career opportunities through secondments, and our Leadership Network.
Thrive with a variety of benefits to support your wellbeing and work-life balance. We offer additional leave days, a broad range of EAP services, generous salary packaging entitlements and more!

Ready to join us?

If you’re ready to use your creativity and storytelling skills in an organisation that has a life changing impact on people’s lives, apply now! Interviews will take place at the end of July, with the successful candidate to begin early September.

Windana is committed to child safety and a valid Working with Children Check and Police Check are required for this position.

Windana values and celebrates diversity and inclusion and is an equal employment opportunity employer. We encourage applicants of all backgrounds and life experience to apply. Our aim is to build a team that closely reflects the diversity of the people and communities we work with.