Community Mental Health Case Manager

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Introduction:
Make a Lasting Impact in 2025! #YourNextAdventure.

About Us

We are one of the largest and progressive not-for-profit regional community services providers in South Australia. Established over 100 years ago, we are headquartered in Port Pirie with over 340 talented, qualified employees and over 170 dedicated volunteers.

Our positive, hands-on involvement in regional communities is rewarding and enriching, both for staff and for the people we work with.

Every day we celebrate diversity, thrive on inclusion and demand equity. We provide a collaborative, supportive and flexible working environment while constantly advocating for change to make things even better!

About You

We are always on the lookout for people who share our values and passion to join our team. We can offer you the chance to thrive in a career that makes a difference in people's lives.

If you are kind, compassionate, believe in a society that is fair and justice for all the community, then we want you!

Why Join Us

You will have:

• Flexible working arrangements and salary packaging benefits.
• An inclusive culture of dedicated, passionate and professional team members.
• A seat at the table where grassroots changes/improvements are made to tackle social justice issues.
• Access to an Employee Assistance Program and Wellbeing initiatives.
• A career pathway with a comprehensive induction, as well as continuous training.
• Ongoing support and professional development opportunities.

We recognise that diversity in our workforce enables us to better support our clients' aspirations and goals. So, if you are a person living with a disability, an Aboriginal and/or Torres Strait Islander person, LGBTIQA+ person, from a culturally diverse group, have lived experience or are unique in any other way, we would love to hear from you.

We are honored to be a White Ribbon Accredited Workplace. In November 2024, we also achieved Bronze Tier Status in the Australian Workplace Equality Index (AWEI) through Pride in Diversity

We are a 2025 Circle Back Initiative employer and commit to respond to every applicant.

Engage with Heart - Impact with Purpose.

Uniting Country SA - Caring for Country People

ucsa.org.au

Description:
About The Position

Location: Port Augusta

Status: Part Time FTE 0.8

Closing Date for Applications: 3rd November 2025

The Community Mental Health Program provides psychological support including goal setting, transition planning, and assistance to transition to NDIS services. This is achieved through flexible and intensive case management to support individuals to reduce levels of distress and improve their wellbeing.

As a Community Mental Health Case Manager, you will provide personalised, recovery-oriented support to people living in the community, with a focus on Aboriginal and Torres Strait Islander people. You will work collaboratively with clients to achieve their recovery goals through one-to-one support, shared services, workshops, and group facilitation.

Please view the Position Description for further information on the duties and responsibilities of the role.

Skills and Experiences:
You will:

• Work with clients to develop independent living skills and a meaningful life.
• Purposefully engage using intervention, motivational, trauma-informed, and conflict resolution techniques.
• Provide support to families and carers by facilitating meetings where relevant.
• Support clients to source and retain safe, affordable, and sustainable housing.
• Undertake group work and collaborate with local service providers and clinical partners.
• Maintain accurate case notes and reports within required timeframes.

It is desirable for you to have:

• Experience and expertise in working directly with people with mental health issues, complex needs and with their families and carers.
• Strong relationship building and communication skills.
• Awareness and understanding of the NDIS.

It is essential for you to have:

• Current Australian Drivers Licence.
• Current NDIS Worker Check.
• Relevant experience, in a paid or voluntary capacity.
• A minimum Certificate IV qualification in a Human Services related discipline (e.g. Mental Health, Peer Work) or a willingness to work towards a qualification.

A tertiary qualification will be highly regarded.

You may also need to be available for some out of hours work and travel between Uniting Country SA sites of interstate as required.

Our process requires you to provide a Resume, Cover Letter and a statement addressing the Duties and Responsibilities contained within the Position Description. You will need to put this information in three (3) separate documents and upload each document.

Refer to our Guide to Applying for more information.

All offers of employment are subject to the screening and assessment requirements of the Children and Young People (Safety) Act 2017 and any other legislation that interacts with it.

Please contact Monique Macri on 0401 908 484 for any questions concerning this position and/or the salary range.

Let us know if you require assistance or adjustments to our recruitment process to better meet your needs. You can tell us by contacting Ethan Walter, Recruitment Specialist via email at: careers@ucsa.org.au or by phone on: 0466 503 880.