Community Office Support Worker

****Please include a cover letter with your resume

Job Description: Community Office Support Worker

Department of Functional Area: Community Office

###### Reports to: Community Office Director

About Adult & Teen Challenge of Central Canada (ATCCC)

Adult & Teen Challenge of Central Canada (ATCCC) is a Christ-centered, non-profit ministry focused on substance abuse treatment and recovery.

Our mission is to offer a full range of addiction treatment and recovery services with compassion and excellence.

Our vision is to see addiction end, new life begin, and freedom for all through Jesus Christ.

More about the Ministry

At Adult & Teen Challenge, staffing positions are grounded in the identity of a bible-based ministry, rooted and founded on the Word of God. We expect each member of our team to actively embrace and participate in the biblical practices that guide our work and mission.

Prayer is the cornerstone of all we do, and staff are expected to pray regularly with others, joining together in faith for our ministry and those we serve. Driven by a Love for the Lost, we live out our commitment to Evangelism, reaching out in love to bring the hope of Christ to those affected by addiction. Our ministry depends entirely on the Holy Spirit, acknowledging that is what can truly change lives.

Discipleship and the Jesus factor remind us that Jesus is the Difference Maker, and every staff member is encouraged to walk closely with Him. Our work is underpinned by unwavering Faith, believing God for miracles and trusting in His power to bring transformation. These practices define our ministry and are integral to each role, shaping the heart and culture of Adult & Teen Challenge.

Understanding our Faith-Based Foundation and Commitment

This position requires a deep commitment to the Christian faith, its principles and practices. This position can expect to regularly be praying with other staff clients and supporters. Participating in regular Bible studies and discipleship. Staff should actively seek to live out what we teach our clients and apply this faith in their personal and professional lives. Alignment with the Christian doctrines outlined on the ATCCC website is essential.

Living Our Values

At ATCCC, our faith is expressed through our core values, which guide our interactions with each other and those we serve. We seek individuals who resonate with these values and are committed to upholding them in their daily work:

- Integrity: We live our lives in the open, pursuing holiness and consistently speaking the truth in love.

- Servant Leadership: We live to be the hands and feet of Jesus and are honoured to serve those in our care.

- Unity: We work together as one body, celebrating each other’s unique gifts and taking ownership of the results.

- Faith: We believe God for the impossible, trusting that His ways and timing are perfect.

Thriving in Our Team Culture

At ATCCC, we value individuals who bring a positive and collaborative spirit to their work. We seek those who are:

- Humble: This means consistently putting others first and making every interaction positive and impactful, whether with a client, a donor, or a fellow team member. It involves active listening, genuine care, and a willingness to go the extra mile.

- Hungry: This describes a drive to excel in your role and a passion for continuous learning and growth. It's about taking initiative, seeking out challenges, and striving for excellence in all you do.

- Smart: This refers to strong social and relational intelligence. It involves the ability to connect with others effectively, build rapport, and represent ATCCC positively in all interactions. It also means recognizing that every team member plays a vital role in our ministry's success.

Why This Matters

Our team culture is built on collaboration, mutual support, and a shared commitment to our mission and vision. By embodying these qualities, you'll contribute to a positive and encouraging environment where everyone can thrive and make a meaningful difference.

This is not a complete list of this position’s duties and responsibilities. The items below are examples of the types of activities performed. Other duties may be assigned.

Position Overview

The position consists of planning, coordinating, administrating and executing recovery and discipleship programs, fundraising and awareness for ATCCC Ministries. Other responsibilities include, special event planning, church/school/outreach presentations in their community/jurisdiction.

Primary Purpose: Serving the ministry of ATCCC through outreach and non-residential programming. This position is responsible for professionally representing ATCCC as a leader and a minister.

Primary Responsibilities:

- Provides the first point of contact for community members. Assessing individual needs and connecting people to the next step for support. (Detox, Housing, Program Application, Medicals, clinical pastoral counselling, etc…)
- Performs initial mental health assessments for clients applying to the program. Assisting in the intake process and helping them with the paperwork required to attend the program/s applied for. (ATCCC, Other partner organizations, Physical or further Mental Health assessments etc…)
- Networks and builds relationships with parallel agencies for referrals such as mental health, employment, shelters, detox, youth services.
- Leads and organizes community support groups (ie., Ready Now Recovery) and provides support and training to all other facilitators and groups.
- Recruits, filters & trains volunteers for all levels of ministries needs. Including appropriate directors when applicable.
- Serves the ATCCC after care ministries by providing accountability, support and mentorship as needed to ensure that the ATCCC DNA is realized and carried out.
- Coordinates & represents ATCCC at churches, schools, special events or other events.
- Plans Monthly ATCCC "Freedom Service"
- Daily fundraising efforts to substantially drive the growth and development of local ministry programs, alongside managing administrative duties, contributing to strategic planning, and enhancing communication strategies.
- Supports fundraising events, actively engaging and inviting donors and community members to participate, fostering a collaborative effort to secure essential funding for the ministry’s programs and activities.
- Raises awareness of the organization and its primary goals through outreach efforts, regular events in the community, publications, and media relations.
- Cultivates and maintains relationships with local donors by responding to their inquiries, keeping them apprised of recent events with the organization and showing them the progress their donations have made possible.
- Assist with a standard of excellence in the maintenance of facilities, vehicles and all other ATCCC property.
- Ensures accurate reports and information are being accomplished.
- Trained and willing to help cover vacation/sick days for staff.
- Ensures office setup, decoration, cleanliness and maintenance of the community office.

Key Factors:

- Able to self-manage time well. Must be flexible with hours/days worked as needs arise, evening and weekends required.
- Willing to participate in training and development as requested

Budgetary: To participate, promote and support fundraising for the ministry of ATCCC.

Collaboration: Responsible for communicating with the Community Office Director on hours worked, tasks, or needs that arise. Communicate with other departments about details, ministry and outreach dynamics.

Decision Making: Communicate and report suggested changes with the director for approval.

Qualifications:

- Strong interpersonal skills and ability to work with a wide variety of potential donors and clients.
- Highly motivated self-starter that demonstrates knowledge of development strategies, and public relations.
- Public speaking skills are required for speeches at fundraising events, presentations to donors on recent achievements, and meetings with the local volunteer advisory team.
- Able to inspire trust and camaraderie in employees and potential donors alike.
- Willingness to learn and be teachable
- Able to be an example to other staff in daily living
- Actively demonstrate and maintain excellent working relationships with all program staff and all other departments
- Strong organizational skills and highly effective communication skills.
- Strong understanding of the DNA of the Adult & Teen Challenge ministry.
- Understanding of human nature and the physical and spiritual battles that they
- Working knowledge and willingness to adapt to web-based programs and reporting.
- Ability to defuse tense situations.
- Ability to mentor and lead others.
- Valid driver's license

Work Environment: Community Office

Job Type: Full-time

Pay: $40,000.00-$48,000.00 per year

Benefits:

• Company events
• Dental care
• Extended health care
• Paid time off
• RRSP match
• Vision care

Schedule:

• Monday to Friday
• Weekends as needed

Application question(s):

• Why do you feel Adult & Teen Challenge would be a good fit for you?
• Are you legally authorized to work in Canada?
• Are you available for evenings and weekends?
• Do you have any experience with addictions?
• Do you possess a valid drivers licence?

Work Location: In person