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Community Support Worker
Posted on Jan. 25, 2025
- Auckland City, New Zealand
- No Salary information.
- Full Time

Community Support Worker
- Permanent, Full-time (40 hours per week)
- General working hours 8:00/8:30am-4:30/5:00pm, Monday to Friday (possibility for later hours and weekend work)
- Service is based from our North Shore hubs in Rosedale and Orewa.
- Pay Equity: $25.00ph - $30.00ph (Service falls under Pay Equity. Pay is determined by qualification and equivalence to the National Certificate of Health and Wellbeing L4)
Ember values our employees - they are our secret sauce and we are committed to doing the best we can do for our kaimahi. We believe our people’s abilities, knowledge and experience are irreplaceable. To support this, we offer a higher hourly rate, above the current statutory requirement, for employees who are covered by the Pay Equity Settlement Agreement.
Ember Korowai Takitini | Nga Matapono
Ember Korowai Takitini blends professional expertise and lived experience to offer a range of services and supports for anyone with mental health, addiction or intellectual disability needs
At Ember we support people to live the lives they choose and we challenge the systems that hold them back.
We desire a society that better understands and responds to mental distress, addiction and intellectual disability.
Ember:
- Offers additional leave – Recreation days, study leave
- Provides a comprehensive Health & Wellbeing programme, including health checks, flu vaccinations and Employee Assistance Programme (EAP) and more
- Provides training opportunities for upskilling, personal & professional development, and career progression.
The Service | Ko Te Whare O CST
Our Community Support Service consists of 3 mobile teams supporting people in their recovery from mental health issues by offering a wide range of practical and empowering services.
In Waitemata, we also provide Packages of Care to those who require higher levels of flexible and responsive support. These care packages are designed to navigate and coordinate a way through complex and challenging situations. Additionally, we also have a multi-lingual, culturally sensitive Asian Support team, who work with those whose English language skills are limited to help them feel part of the community and explain what services and agencies are available.
Role | Nga mahi
Community Support Workers, we believe, are the key ingredient for successful client outcomes. Consequently, we provide ample and on-going tools and encouragement to develop, grow and flourish in the role, striving to ensure an environment of learning, teamwork, and enjoyment.
You will apply your skills and experience to work closely with those who are referred to us either through primary or secondary services. You will work alongside people with a mental health diagnosis to assist them in living, engaging, and thriving in a community of their choice.
Effective communication and a person-centred approach are vital for this role as you will be working alongside clinical teams and other community agencies to ensure a wraparound service to the people we support.
You will | Nga Pukenga
- Have/Working towards a National Certificate in Health and Wellbeing or equivalent
- Have the ability to work in a team environment and from a bicultural perspective.
- Be professional and have good boundaries and ethics.
- Have experience working in the area of mental health
- Full NZ Drivers Licence
- Valid/Current work visa, residency, or citizenship
- Have a passion for walking along side those in need, supporting on-going goals on the pathway to recovery.
When applying please have | Kia Whakauru
- Up to date CV prepared
- Cover Letter detailing
- Why you’re interested in the role?
- What skills, competencies and experience you bring to the role?
“He aha te mea nui o te ao? Maku e ki atu, he tangata, he tangata, he tangata”
What is the most important thing in the world? It is people, it is people, it is people.
Ember is an equal opportunity employer. We welcome and embrace diversity and inclusion in the workplace and are committed to providing a safe and supportive environment for all. We particularly welcome applications from our Māori, Pacific and Rainbow communities.
We will interview candidates as applications come through rather than waiting until the advertisement closes. The vacancy may be filled earlier if a suitable candidate is identified.
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