Community Support Worker (Csw)

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Job Description | Job Title: Community Support Worker (CSW)

Overview:

As a Community Support Worker (CSW), you will play a vital role in fostering connections and providing inclusive, person-centered support within our community. You will serve as a friend, mentor, and advocate for seniors and individuals of all ages living with disabilities who are receiving in-home and community-based supports.

This role requires empathy, patience, adaptability, and a genuine desire to make a positive difference in the lives of others while promoting dignity, independence, and inclusion.

CSWs provide community clients with the following services:

• Post-surgery supervision & support
• Assistance with activities of daily living (ADLs – non-medical)
• Medication reminders and support
• Meal preparation
• Basic pet care
• Light housekeeping
• Recreation and leisure activities tailored to individual abilities and interests
• Medical appointment accompaniment
• Emotional support & genuine companionship
• Support with community participation (e.g., attending events, grocery shopping, social outings)
• Support for individuals with physical, developmental, cognitive, or mental health disabilities, including mobility assistance, communication support, and behavioral support as needed

Responsibilities:

• Building Relationships: Develop meaningful, respectful relationships with community members, including seniors, individuals with disabilities, caregivers, and other stakeholders.
• Recreation/Social Engagement: Organize and participate in inclusive social activities, outings, and gatherings that promote engagement, accessibility, and community integration based on individual interests and abilities, in consultation with a Recreation Therapist and supervisor.
• Emotional Support: Provide a listening ear, emotional support, and companionship to individuals experiencing loneliness, isolation, disability-related challenges, or emotional distress.
• Assistance with Activities: Support individuals with daily living activities such as grocery shopping, errands, appointments, and hobbies, adapting support to varying physical, cognitive, and developmental needs.
• Promoting Independence: Encourage and empower individuals to maintain independence and autonomy while providing appropriate levels of support.
• Person-Centered & Inclusive Care: Deliver support that respects diverse abilities, cultural backgrounds, communication styles, and personal preferences.
• Documentation: Maintain accurate records of interactions, activities, and any significant developments related to client well-being; report regularly to the Recreation Therapist or supervisor.
• Mobility & Scheduling: Travel to client homes and support multiple clients within scheduled working hours.
• Collaboration: Work collaboratively with families, caregivers, healthcare professionals, and community organizations to ensure holistic and coordinated support.
• Referral Support: Communicate with your supervisor when a client may benefit from additional or specialized supports.

Qualifications:

• Strong interpersonal skills and ability to work independently
• Passion for supporting seniors and/or individuals with disabilities
• Empathy and compassion with a genuine concern for others
• Willingness to learn and grow within a new and evolving organization
• Excellent communication skills, including the ability to adapt communication styles to meet diverse needs (e.g., cognitive or communication barriers)
• Reliability and dependability
• Flexibility to adapt to changing client needs and environments
• Respect for confidentiality and privacy
• Knowledge of community resources and disability supports is an asset
• Patience and compassion when supporting individuals facing physical, cognitive, or emotional challenges
• Leadership skills in facilitating inclusive activities
• Understanding of aging, disability, and community-based supports is an asset
• Valid Driver's License and access to reliable transportation (driver’s abstract may be required)
• A satisfactory Criminal Reference Check and Vulnerable Sector Check issued within the past 90 days

Education and Experience:

• Valid driver’s license, safe and reliable vehicle, and driver’s abstract required
• Government of Alberta approved Health Care Aide Certificate is an asset
• Additional education or training in social work, disability studies, developmental services, dementia care, recreation therapy, or a related field is an asset
• Experience supporting individuals with disabilities and/or seniors in caregiving, community support, or social services is strongly preferred
• Demonstrated ability to communicate effectively in English (spoken and written)

Working Conditions:

• Flexible hours, including evenings and weekends, based on client needs
• Work settings may include private homes, community spaces, and outdoor environments
• Physical requirements may include standing, bending, squatting, kneeling, and lifting up to 25 pounds
• May involve supporting individuals with mobility, sensory, or behavioral needs

Benefits:

• Opportunities for personal and professional development
• Rewarding work that makes a meaningful difference in the lives of others
• Flexible scheduling options

Wages:

• $22.00–$27.00/hour, based on experience

Job Types: Part-time, Casual

Pay: $22.00-$27.00 per hour

Benefits:

• Flexible schedule

Experience:

• Dementia care: 3 years (required)
• Caregiving: 1 year (required)

Language:

• English (required)

Licence/Certification:

• CPR Certification (required)

Work Location: In person