Abtran is the largest Irish owned and headquartered Business Process Management company. Founded in 1997, today we are trusted to provide services to some of the most recognisable brands in Ireland.
There are 2 current job openings at Abtran
Workforce Management Specialist Abtran has an excellent opportunity for a WFM Specialist to join our team. The Contact Centre Workforce Management (WFM) Specialist is responsible for optimizing the performance and efficiency of the contact centre through effective forecasting, scheduling, real-time monitoring, and capacity planning. This role plays a key part …
Cork, C, IrelandAbtran Operations ManagerReporting into the Service Delivery Manager you will ensure consistent achievement of financial and operational KPIs. You will find excitement in leading and developing Team Leaders and Advisors and will coach employees to succeed in all areas of compliance with business policies and practices to ensure delivery of …
C,C, Ireland