There are 2 current job openings at SHINY PEOPLE HR CONSULTANCY PTE. LTD.
Call & Service Activity ManagementAnswer customer calls and register them in the service management system following the call management process and quality compliance requirementsDetermine the routing of the customer call depending on the customer’s request and contract obligationsCreate service work orders if necessaryAssign and dispatch Field Services Engineers (FSE’s) to …
Toa payoh, S00, SingaporeKey Responsibilities:Provide field support based on SLA (24x7)Perform standby duty based on rotation basisProvide post-sales project implementation, onsite support and coordinationProvide break-fix support including, but not limited to, machine inspection, system checklist creation, preventive maintenance, troubleshooting and replacement of hardware level, troubleshooting of operating system, incident ownership and customer managementHousekeeping …
Geylang, S00, Singapore