IT Service Desk Technician
January 22, 2026
Key ResponsibilitiesServe as the initial point of contact for clients via phone, email, chat, and ticketing system.Provide Tier 1 and Tier 2 support for desktops, laptops, printers, mobile devices, and network connectivity.Troubleshoot issues with Microsoft 365, Windows/macOS, common business applications, and line-of-business systems.Manage, update, and close service tickets in the …
Sherwood park, AB, Canada