Wilton Hotel & Restaurants Careers

Customer Service: Greeting customers, providing assistance, answering product and service questions, and resolving concerns.Transaction Processing: Accurately scanning items, collecting payments via various methods (cash, credit cards, digital wallets), and providing receipts.Cash Handling: Counting cash, balancing the cash register at the beginning and end of shifts, and accurately giving change.Returns and …

Guest Greeting and Engagement:Warmly welcoming guests upon arrival, making them feel comfortable and acknowledged.Information Provision:Providing detailed information about the restaurant, its menu, specials, and any ongoing events or promotions.Handling Inquiries and Complaints:Addressing guest questions, concerns, and complaints promptly and effectively, aiming for satisfactory resolutions.Coordinating Services:Organizing and facilitating various guest requests, …