Computer Technician Assistant

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*Due to high volumes of application, it will take approximately 1 week after you apply to receive any update if you are selected to move on to the interview process. Your patient is much appreciated.*

About Doglas Trading Inc.

Doglas Trading Inc. is an international trading company in IT hardware industry, including laptops, hard drives, printers, gaming consoles and more products. We have business partners in over 30 different countries in every continent.

Ownership is rooted in everything we do, where every team member takes initiative, proactiveness, responsibilities, and accountability for both success and improvements, problem-solving, and processes improvement, no matter their role.

Resilience is highly valued, and the ability to embrace challenges with courage, to adapt and learn from changes, and to bounce back, recover and continue to move forwards in today's dynamic global market is what we are looking for. We keep a positive and constructive mindset even through adversity situations and high-pressure environment, navigating uncertainties with strategies.

Integrity is a core component of how we operate. We act with transparency and respect in everything we do, and our decision-making process are guided by honesty and fairness, fostering and maintaining strong and healthy long-term relationships with both our valuable employees and customers.

Lifelong growth is what drives our people, as we value continuous improvements, promote the investment in exploring and carrying out new ideas, and encourages curiosity, questioning, learning and development to help our people and business thrive together.

If you are looking for more than just a job, but also a place to grow, contribute, lead, and establish diverse relationships with others, we’d love to meet you!

Job Type: Full-time, Permanent, Day job

Work Location: Scarborough, In-Person

Work Schedule: Monday to Friday, 37.5 hours per week. Overtime may be required during weekends and will be compensated.

Ability to Commute/Relocate: Have reliable commute route OR plan to relocate before starting work

Salary Range: $18.00 - $19.00 per hour, bi-weekly pay issuance, pay days on Fridays.

Benefits:

• Group insurance benefits, including life, medical, dental, vision, and family coverage
• Paid vacation days
• Free parking
• Free snacks and drinks
• Company team-building events
• Casual dress

Position Overview

We are seeking two dedicated and detail-oriented entry-level Computer Technician Assistant to join our team. The ideal candidate will be responsible for managing and handling computer equipment, including desktop PCs, in accordance with company procedures and safety standards. This role requires proficiency in using Excel and ERP systems, the ability to follow instructions and standard operating procedures (SOPs), and basic knowledge of PC hardware. The candidate must also be physically capable of lifting weights equivalent to fully assembled desktop PCs.

Key Responsibilities

• Safely lift, move, and install desktop PCs and related hardware, ensuring proper care and adherence to safety guidelines.
• Utilize Excel and ERP systems to track inventory, manage equipment records, and update status information.
• Follow standard operating procedures to maintain consistency and accuracy in equipment handling and documentation.
• Work under the direction of supervisors and collaborate with team members to complete tasks efficiently.
• Demonstrate basic understanding of computer hardware and software to assist in equipment setup and troubleshooting.

Must Have Qualifications

• Basic knowledge of PC hardware and software.
• Proficiency in Microsoft Excel and familiarity with ERP systems.
• Ability to follow detailed instructions and Standard Operating Procedures(SOP).
• Physical capability to lift and move fully assembled desktop PCs.
• Strong attention to detail and organizational skills.
• Excellent communication and teamwork abilities.

Nice to Have Qualifications

• Fluent in Mandarin and/or Cantonese will be advantageous.
• Previous experience in IT equipment handling or a similar role.
• Knowledge of safety protocols related to handling electronic equipment.

Disclaimer

• This posting is to fill an existing vacancy within the Technician team.
• No AI will be used during any stage of the hiring process, including resume screening. All applications are reviewed by a human.
• It is not required for the candidate to have any Canadian work experience to apply for this job, nor will the candidate be discriminated against at any point during the hiring process for not having Canadian work experiences.
• Candidates must have valid work permit prior to joining the company.

Job Types: Full-time, Permanent

Pay: $18.00-$19.00 per hour

Benefits:

• Casual dress
• Company events
• Dental care
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Experience:

• Computer repair, modification, troubleshooting: 1 year (preferred)

Language:

• Chinese (preferred)

Work Location: In person