Concessions & Retail Coordinator (12-Month Contract)

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Concession & Retail Coordinator

12-Month Fixed-Term Contract

Location: Ireland (Nationwide Travel Required)
Salary: Competitive + OTE Bonus

We are looking for a commercially focused Concession & Retail Coordinator to join our team.

This is a dual-function role, supporting:

• Concession Partnerships (3 days/week) – driving sales and commercial performance
• Retail Operations (2 days/week) – supporting store operations and execution

You will be the key commercial driver for concession performance nationwide, with direct accountability for sales optimisation, stock integrity, training impact, and activation execution.

An OTE bonus structure applies, linked directly to sales performance and commercial targets.

Key Responsibilities: Concession Partnerships (3 days/week)

Commercial ownership with OTE accountability

Sales & Performance

• Analyse weekly sales (vs week/year/target) and identify opportunities
• Drive sales initiatives across all locations, including monthly ECCO Days
• Partner with Product teams on bestsellers and stock optimisation
• Monitor availability and ensure stock flow meets demand

Stock Management

• Reconcile stock weekly with the warehouse and investigate discrepancies
• Manage replenishment, transfers, and slow-moving stock
• Lead biannual stocktakes and variance analysis
• Coordinate seasonal stock movements

Stakeholder Management & Training

• Build relationships with department heads across all locations
• Deliver monthly training and support performance improvements
• Manage customer complaints and product issues
• Coordinate pricing, barcodes, and promotional activity

Marketing & VM

• Partner with Marketing on POS and visual merchandising
• Support and execute local activations consistently

Travel

• Regular nationwide travel required (monthly, bi-monthly, quarterly visits)
• Occasional overnight stays required

Retail Operations (2 days/week)

Operational Support

• Support the Retail Operations Manager with day-to-day activities
• Assist with retail coverage planning (Mon–Sat)
• Act as key contact during periods of absence

Store Performance

• Support store visits, VM execution, and activations
• Assist in planning visit schedules and performance reviews

Commercial & Product Alignment

• Ensure product allocation aligns with store demand
• Provide structured feedback to Product teams

People & Systems

• Support onboarding and training standards with Store Managers and HR
• Review rostering efficiency and analyse footfall trends
• Ensure payroll and finance processes are accurate

Mystery Shopper Programme

• Lead quarterly audits and act as main liaison

Requirements

• Minimum 2 years’ experience in retail, multi-site, or account management
• Strong commercial awareness and analytical skills
• Advanced Excel/reporting capability
• Experience with stock control and replenishment
• Excellent communication and stakeholder management skills
• Full, clean driving licence and own vehicle (essential)
• Willingness to travel nationwide, including overnight stays

About You

• Commercially driven and target-focused
• Highly organised with strong attention to detail
• Proactive and solutions-oriented
• Confident communicator across all levels
• Self-motivated and able to work independently

Additional Information

• Reporting to: Retail Operations Manager
• Working with: Product, Marketing, Finance, Warehouse, HR, and Concession Partners
• Travel expenses covered

Apply Now

If you’re a commercially focused retail professional looking for a varied, high-impact role across both operations and partnerships, we’d love to hear from you.

Job Types: Full-time, Fixed term
Contract length: 12 months

Benefits:

• Company pension
• Employee assistance program
• Employee discount
• Store discount

Application question(s):

• Are you comfortable with travelling across Ireland and visit our concessions?

Licence/Certification:

• A Driving Licence (required)

Work authorisation:

• Ireland (required)

Willingness to travel:

• 50% (required)

Work Location: Hybrid remote in Dublin, County Dublin