Concierge

Job Summary
We are seeking a motivated and friendly person to join our front desk team. The ideal candidate will serve as the first point of contact for our, residents, families and visitors. Providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, proficiency in office tasks such as multiple phone lines and clerical tasks, and the ability to handle various administrative tasks efficiently.

Responsibilities

• Greet and assist guests upon arrival, ensuring a positive first impression.
• Manage phone systems to handle incoming calls and inquiries promptly.
• Utilize Microsoft for scheduling, correspondence, and document management.
• Assist with time management by coordinating appointments and meetings for staff members.
• Act as a personal assistant to management as needed, ensuring smooth daily operations.
• Address guest concerns or complaints professionally and efficiently to enhance guest satisfaction.

Qualifications

• Previous experience as a receptionish or in a similar front desk role is preferred but not required.
• Strong computer skills with proficiency in office management software, including Microsoft 365 and Microsoft Office.
• Excellent time management skills with the ability to prioritize tasks effectively.
• Strong communication skills, both verbal and written, with attention to detail for proofreading tasks.
• Ability to work independently as well as part of a team in a fast-paced environment.
• A professional demeanor with a focus on providing outstanding customer service.

Join us in creating memorable experiences for our guests while developing your career in a supportive environment!

Job Type: Part-time

Pay: $16.35 - $17.50 per hour

Expected hours: No less than 16 per week

Benefits:

• 401(k)

Schedule:

• 8 hour shift
• Day shift
• Every weekend

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Torrington, CT 06790 (Required)

Work Location: In person