Conference & Banqueting Manager

Discover Your Future at Osprey Hotel – Where Every Day is a New Opportunity!

Our Hotel:

The Osprey Hotel a luxury four-star spa hotel situated in the heart of vibrant Naas town, only 35 minutes from Dublin – an idyllic location! Perfect for exploring the abundance of family activities around Kildare or wandering further into Ireland’s Ancient East.

Are you looking for a workplace that values your skills, nurtures your growth, and fosters a vibrant and dynamic environment? Look no further than the Osprey Hotel

Getting to the Osprey : Free onsite parking for staff . Using public transport , the bus will leave you just a short walk away from the hotel. Using the train , you can hop on the feeder bus into Naas from the Sallins train station and this will leave you with just a short walk to the hotel.

The Role:

We are looking for an enthusiastic person who flourishes in fast-paced environments to join our thriving management team as a Conference & banqueting manager. Previous experience in a similar role within a hotel environment is desirable.

About The Role

Duties will include:

• The ideal candidate will have excellent customer service skills and experience in a four-star hotel. They will be reliable, organised, have excellent customer care, be a good team player and have a natural flair and enthusiasm for dealing with and communicating with people.

Duties include:

• Oversee the planning, organization, and management of all conference and banqueting activities.
• Ensure all events are executed efficiently and to the highest standards.
• Manage room setups, audio-visual needs, catering, and service timelines.
• Handle client feedback and manage conflict resolution during and after events.
• Lead and motivate the banqueting team to deliver exceptional service.
• Recruit, train, and develop staff in conference and banqueting service standards.
• Develop staff schedules, ensuring adequate staffing levels for all events.
• Encourage teamwork and maintain strong working relationships with other hotel departments.
• Monitor revenue and expenditure, adjusting operations to meet financial targets.
• Support the sales team in conducting site inspections and preparing proposals for potential clients.
• Ensure all conference rooms and banqueting spaces are equipped with modern AV technologies, Wi-Fi, and other essential amenities.
• Stock control

  The Ideal candidate:

  Proven experience in managing conference and banqueting operations.

  Strong leadership, communication, and organizational skills.

  Excellent client relationship management and customer service skills.

  Ability to manage multiple events and prioritize tasks effectively.

  Possess a high level of spoken English

  Excellent communication skills

  3-5 years' experience in a senior conference and banqueting or events role, ideally in a 3 or 4-star hotel environment.

  Experience with large-scale event management, including weddings, corporate meetings, and banquets.

  Flexible working hours, including evenings, weekends, and public holidays, as required by event schedules.

  Ability to thrive in a fast-paced, high-pressure environment.

Required Criteria

Skills Needed

Team Management, Hospitality, Building Relationships

About The Company

Founded in 1996, PREM Group is a European hospitality management leader, operating an extensive portfolio of hotels, serviced apartments, and properties. With a presence in multiple countries, PREM Group manages its own brands, including Premier Suites and Leopold Hotels, while also offering tailored management services for property owners. The company’s success lies in its commitment to delivering superior guest experiences, maintaining operational excellence, and fostering innovation. PREM Group also emphasizes sustainability, ensuring responsible practices across its operations. Headquartered in Dublin, the company is supported by a highly skilled team, passionate about creating memorable stays for guests and value for property owners. With over two decades of expertise, PREM Group continues to set standards in the hospitality industry.

Company Culture

PREM Group promotes a culture of collaboration, innovation, and inclusivity. The company is built on a foundation of respect for its employees, guests, and stakeholders, fostering an environment where team members feel empowered and valued. Focused on professional growth, PREM Group provides ample opportunities for learning and development, encouraging employees to reach their full potential. Sustainability and community engagement are core values, with the company striving to make a positive impact through responsible practices and local initiatives. At PREM Group, teamwork and a shared commitment to delivering exceptional guest experiences define the work environment, ensuring both personal fulfillment and organizational success.

Company Benefits

PREM Group offers a range of benefits designed to attract, retain, and support its employees. Team members enjoy competitive salaries, comprehensive training programs, and clear career progression pathways within the hospitality industry. Health and well-being are prioritized, with wellness programs and access to mental health resources available. The company also provides discounted stays at its properties and offers recognition programs to celebrate employee achievements. A strong emphasis is placed on work-life balance, with flexible working arrangements where possible. PREM Group’s supportive and inclusive environment ensures employees feel valued, motivated, and empowered to excel in their roles while contributing to the company’s continued success.

Just some of the benefits of working with us:

• Great Place to Work Accredited

• Awarded 'Best Employer' at the Failte Ireland Employer Excellence Awards 2023 & 2024

• Awarded ‘Best Workplace in Ireland 2024’

• Awarded ‘Best Workplace for Women in Ireland 2024’

• Awarded 'Best Workplace for Health & Wellbeing 2024'

• Awarded ‘Outstanding Employer’ by Failte Ireland

• Shared accommodation available if required

• Excellent working environment

• Learning & development opportunities

• Career progression opportunities

• Competitive salary

• Staff uniform

• Employee discount rates as well as friends and family rates

• Breakfast, lunch and dinner options provided

• Newly refurbished staff canteen

• Annual housekeeping awards including overall employee of the year and quarter year

• Summer and Christmas party

• Flexible working hours

• Excellent hotel staff rates across Ireland, UK & Continental Europe

• Employee assistance programme

• Discounted health Insurance

• Free car parking

Health insurance, Flexible schedule, Employee discounts, Competitive salary, Long service recognition, Culture of recognition, On the job learning, Progression opportunities, Long service awards, Staff celebration events

Salary

Not disclosed