Consumer Finance Investigator (Field) - 20059328

The Division of Financial Institutions ensures Ohioans’ money is safe by regulating financial institutions and service providers. This includes examining, supervising and regulating Ohio chartered banks and credit unions, and licensing and regulating non-depository mortgage brokers, mortgage loan originators, and other consumer lenders. The Division’s Office of Consumer Affairs provides assistance to consumers to help resolve complaints against these institutions and works to provide education to Ohioans regarding financial literacy and other consumer protection topics.

What You'll Do:

• Independently conducts investigations into complaints and allegations involving licensed and unlicensed consumer finance entities, including fraud, unethical behavior, and regulatory violations.

• Performs unannounced on-site inspections and audits to identify violations of state and federal laws, and monitors compliance with disciplinary actions

• Prepares detailed investigative reports and collaborates with legal personnel to support administrative or criminal proceedings, including testifying in hearings

• Collects and safeguards evidence, conducts interviews, background checks, and surveillance, and maintains accurate case records in a tracking database

• Provides training and contributes to policy development, helping to improve investigative procedures and ensure adherence to agency standards

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

• Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Applications must clearly indicate how the applicant meets the minimum qualification for the position. If you meet minimum qualification due to educational achievement, please submit a copy of your unofficial transcript(s) with your application. All answers to the supplemental questions must be supported by information provided in the work experience &/or education sections on your civil service application. Please do not use “see resume” as a substitution for the completed application; assumptions will not be made.

The final candidate selected for this position will be required to undergo a criminal background check as well as other investigative reviews. Criminal convictions do not necessarily preclude an applicant from consideration for a position, unless restricted under state or federal law or federal restrictions. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration. All final applicants tentatively selected for this position will be required to submit to urinalysis to test for illegal drug use prior to appointments. Testing will also be performed for the presence of marijuana. An applicant with a positive test shall not be offered employment unless the applicant submits medical documentation of legally prescribed medications or a recommendation for medical marijuana. Also, an applicant with a positive test will not be considered for any position with the State of Ohio for a period of one year.
The State of Ohio is a drug-free Workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis).

Application Status: You can check the status of your application online by signing into your profile. Careers to which you’ve applied will be listed. The application status is shown to the right of the position title and application submission details.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.