Contract Change Analyst

Position Description

The Contract Change Analyst is responsible for the overall accuracy of contracts in ERP system. This position has primary responsibility for the initial review and implementation of all customer change orders. This responsibility includes initial contract change analysis, routing/flow oversight of internal review and process end acknowledgement of these orders. They will also review and assist Contract Order Entry Associate with large surges of new customer purchase orders.

Flexibility

This position is eligible to be performed remotely with limited on-site time required.

Compensation

The compensation package offers competitive base pay, depending on experience, and an array of benefits, including participation in Royal’s Employee Stock Ownership Plan (ESOP).

Essential Functions

• Initial review/analysis of all customer change orders to any internal notes/requests, bid and/or long-term contract terms.
• Data entry of all customer contract changes into Access database R404 Form.
• Data entry of all customer contract changes and new orders during large surges.
• Create, prepare for signature and route acknowledgements after review is complete and then send acknowledgment back to customers or complete the acknowledgment on customer portals.
• Maintaining accurate information in ERP system for all new customer purchases and change orders.
• Preparation of daily Change Order & Contract Que reports, as well as the analysis and lead role for discussion of this analysis at morning meetings with Contracts Administrator.
• Responsible to report all HOT (i.e., falling behind schedule) and/or “in review” PO/CO issue items (i.e., potential exceptions and/or rejections) to Contracts Administrator who will ultimately be responsible for follow-up negotiations/discussions with customers; internal discussions with Executive level, if necessary; and final determination of course of action.
• Primary assessment responsibility for overall routing flow of change orders and new orders and responsible for emailing daily reports to internal review group.
• Assist Contract Order Entry Associate with initial review, entry and acknowledgement of new customer orders, when necessary and during times of large surges in volume.
• Assist Contracts Administrator with customer follow-up actions as overseen and advised by administrator.
• Primary responsibility for analysis and entry of portal pull changes.
• Report to Contracts Administrator any internal communication or process issues that might arise and need resolved.
• Ability to maintain regular, punctual, and reliable attendance as set by the supervisor according to handbook guidelines consistent with the ADA, FMLA and other federal, state and local standards.
• Abide by all safety, quality, personnel, and other policies as applicable.

Education and Work Requirements:

• Formal education: High School Diploma or GED
• Experience: 2 years data entry
• Computer Skills: Proficiency in Microsoft Office Word and Excel
• Certificates and Licenses: None required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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