Corporate Operations Manager

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Introduction:
About us.

A unique life requires a unique bank.

Defence Bank is a member-owned bank that has been proudly serving the Defence Community for 50 years. With 26 branches across Australia and our award-winning app, Defence Bank is where our members need us – anywhere, anytime.

The bank provides financial products and services to the Australian Defence Force and its unique community, reinvesting profits for the benefit of our members. We are a leader in our sector and our people led, technology enabled environment, celebrates the individual talents, personalities, interests and needs of our people.

Winner of the Best Reward & Recognition program 2024 and a finalist for Employer of Choice 2024, it is not only our employees who think our bank is truly one of the best places to work.

Description:
The opportunity.

We’re seeking a proactive and highly organised professional to join our newly created Operations function. This varied role supports and manages the Banks’s facilities and select shared applications to ensure that corporate operations run as intended with minimum disruption to employees and to members. Reporting to new Executive, it’s an excellent opportunity for someone with strong administrative experience who enjoys working across multiple areas and is keen to broaden their skill set in a dynamic, fast-paced environment.

Your key responsibilities will include (but are not limited to):

Management of the banks office locations (i.e. lease/licence renewals, branch refurbishments, closures, moves, repairs, security and other tasks as they arise).

Management of the bank’s Support Office including liaison with Building Management, including oversight of all functionalities of repairs, security, access and mail.

Management of all physical security for all branch locations.

Management of the bank’s corporate vehicle fleet, including ensuring that all vehicles are registered, insured and being managed in accordance with our lease arrangements.

Management of the bank’s corporate services (i.e. stationery, lockers, alarm, cleaning, coffee and other tasks as they arise).

Oversight and management of the desk/room booking platform, including management of all users and identifying ways to optimise the employee experience and improve our ways of working.

Oversee and manage the bank’s physical document retention service (record management) with a third party.

Skills and Experiences:
About You.

You're experienced supporting senior executives in broad, fast-paced roles. Intelligent, organised, and proactive, you combine sound judgement with a personable and calm approach. You enjoy variety, think two steps ahead, and bring a sense of ease to those you support.

You will have:
4+ years’ experience in property/facilities management at a management level

Superior organisational and problem-solving skills, a proactive attitude, and the ability to handle multiple tasks simultaneously

Flexibility and responsiveness including the ability to balance urgency with professionalism, all while building strong internal and external relationships

Strong administration skills and the ability to work autonomously while managing competing priorities

A proactive, solutions-focused attitude with a willingness to take initiative

A confident, comfortable, and assertive approach

Previous experience managing a project budget

We count on you. And you can count on us.

We have a great range of employee benefits including:
Savings and discounts across our range of products and services

Innovative Work-Life-Fit program including additional paid leave

A generous annual corporate wardrobe allowance

Birthday leave

Access to our internal "reward and recognition" platform - vouchers, discounts, e-cards and much more!

Interested? We'd like to hear from you. Click to apply.

Defence Bank is committed to providing equal opportunities for employment and seek to have a team that reflects our diverse community. We encourage anyone interested in our role and a career at Defence Bank to apply.

All successful candidates will be required to complete employment checks prior to an offer of employment.

Whilst we value and appreciate the time and effort you made to apply for this position, only short-listed applicants with Australian Working Rights will be contacted to discuss their application.

Applications will be reviewed as they are received, and the position may close at any time once a suitable candidate is identified. We encourage interested applicants to submit their applications promptly.