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Counselling Intake, Assessment & Referral Worker

Posted on July 24, 2025

  • Contract

Counselling Intake, Assessment & Referral Worker

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Introduction:
At YourCH, we provide a wide range of services, including medical, dental, allied health, social support, Aboriginal Health, and Trans and Gender Diverse healthcare. Our purpose-driven approach focuses on community development and addressing health inequalities.

Description:
About the role

The Counselling Intake, Assessment & Referral Worker supports the Counselling team through its provision of streamlined intake, information and referrals for individuals. This position calls for an ability to engage individuals who may present in emotional or mental health distress, working to screen, assess and link clients into appropriate services both internally and externally to Your Community Health.

Reporting to the Counselling Coordinator, this is an ongoing part-time role (0.6 FTE). Offices located in the Northern Suburbs.

Your Passion and Commitment will see you:
  • Perform intake and assessment duties for potential clients including walk-ins.
  • Manage priority within the counselling waitlist, providing single-session counselling when needed.
  • Strengthen referral pathways to support community members in accessing appropriate services.
  • Co-facilitate and support in the planning of group work programs.
To succeed in this role you will have:
  • Degree and/or post graduate qualification in Counselling, Family Therapy, Psychology and/or Social Work, or other appropriately related disciplines.
  • Eligibility for membership of relevant professional association i.e. AHPRA, AASW.
  • Experience providing intake, assessment, information and referral, preferably in health, welfare and/or community settings.
  • Risk assessment experience including family violence, suicidal ideation & self-harm.
  • Knowledge about community services within Darebin and surrounding area.
For further information about this role, please refer to the position description (available via the YourCH Careers Hub).

YourCH Culture & Benefits

YourCH has fostered an organisation-wide supportive and diverse team that allows staff to bring their whole self to work, both personally and professionally. You'll join a team focused on reflecting the diverse communities we serve and we will work with you to ensure a safe, affirming workplace by addressing any barriers you may experience to full participation. We offer:

  • True flexibility in a supportive work environment to be yourself and balance your personal and professional responsibilities.
  • Opportunities for development and training to grow your skills and career.
  • Access to internal inclusion Networks like our LGBTIQA+ Rainbow Pride Network (and more starting soon).
  • Eligibility for not-for-profit Salary Packaging Options including $15,900 annually and $2,650 Meal and Entertainment allowance per FBT year.
  • Being an environmentally conscious employer part of the Global Green and Healthy Hospitals network.
Submit your application today!

Applications for this role may be reviewed as they are received so we encourage you to apply as soon as possible!

If you still have any queries about the role please contact Kristin Godby (She/Her), Counselling Coordinator on kristin.godby@yourch.org.au.

Your Community Health is an Equal Opportunity and Child Safe employer who supports inclusiveness and diversity. We are dedicated to attracting and retaining people from a diverse background, including but not limited to, those identifying as LGBTIQ, Aboriginal and Torres Strait Islander, people from cultural and linguistically diverse (CALD) backgrounds, and people with a disability.

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