Counter Sales Staff (Min 1 Yr Exp - Sales & Service Required)

Tailor Your Resume for this Job

(Min 1 yr exp - Sales & Service required)

Counter Sales (MT-64100) Position Overview

The Counter Sales staff, working in a fun, relaxed automotive retail environment, will provide high quality customer service by assessing customer needs and recommending high-quality products and services offered by Market Tire (1976) Ltd.

Counter Sales Position by Areas of Responsibility

Sales and Customer Service

Duties Include:

• Greeting and welcoming walk-in, phone-in, e-mail-in customers
• Assessing customers’ needs to recommend appropriate products
• Estimating pricing for products and services
• Ordering products and estimating timelines for customers
• Booking services for customers
• Entering sales into Costar software
• Receiving payments
• Following up with customers who have not yet ordered product or schedule services

Ongoing Activities

Duties Include:

• Developing an in-depth product and sales knowledge
• Maintaining appearance of front counter, showroom and customer washrooms
• Shuttling customers to and from the store
• Picking up products from suppliers
• Maintain and count inventory

Working Conditions

• Full-time position of 40 hours per week
• Regular business hours (Monday to Friday)
• Dedicated workspace behind counter open to the public
• Professional and fun work environment dedicated to health & safety
• One-on-one and online training (Goodyear Training Centre, Bistrainer & Motor Safety Association)
• Eligible to participate in the Goodyear RewardsPlus program
• On-site parking

Job Specification

• Grade 12 Diploma or GED
• Combination of sales training and experience
• Working knowledge of the tire / automotive industry
• Open friendly disposition with a demonstrated ability to work well and collaborate with others
• Excellent in-person and on the phone communication skills
• Ability to capture and recall details (customer names, tire specifications, part numbers etc.)
• Strong commitment to health & safety
• Working knowledge of: Microsoft Office Suite & Costar
• Valid driver’s license

Job Types: Full-time, Permanent

Pay: $42,000.00-$54,500.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Store discount

Flexible language requirement:

• French not required

Experience:

• Sales: 1 year (required)
• Customer Service: 1 year (required)

Language:

• English (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person