Country Manager - Denmark & Norway

Core Laboratories is the Reservoir Optimization Company™

Core Laboratories Inc. is a leading provider of proprietary and patented reservoir description and production enhancement services and products used to optimize petroleum reservoir performance. The Company has over 70 offices in more than 50 countries and is located in every major oil-producing province in the world. We are well-positioned to serve the growing needs of the energy transition while continuing to fulfill the demand for reliable and affordable energy sources like crude oil and natural gas. Our services, products, expertise, and innovations will continue to be essential as our clients meet the growing demand for energy globally. For more information, visit https://www.corelab.com

At Core Lab, our values matter: Safety, Honesty and Integrity, Customer Focus, Building Trust, and Employee Development. We regard our employees as our greatest asset. We believe that identifying, attracting, developing, and retaining talent are significant actions because our people are so important.

SUMMARY

The Country Manager is responsible for the overall daily operations within the location’s inspection and laboratory services in Denmark and Norway. This includes leadership of personnel, customer management, marketing initiatives, financial oversight, and all related operational activities. The role ensures effective coordination between inspection, laboratory, and administrative functions while maintaining alignment with Corelab / Saybolt International standards. The Country Manager reports to the Saybolt Area Manager and serves as the primary leader for all inspection, laboratory, and administrative teams.

DUTIES & RESPONSIBILITIES

• Manage the daily operations of inspection and laboratory services, including personnel, customers, marketing, finance, and related activities.

• Prepare and implement the annual operational plan covering market development, service quality, pricing, training, and cost budgeting.

• Conduct periodic evaluations and make necessary adjustments to the operational plan.

• Prepare required reports for Core Lab and other stakeholders.

• Establish and contribute to company policies and carry out regular evaluations.

• Hold staff meetings and ensure effective communication across departments.

• Develop guidelines for cost control and implement structured financial management processes.

• Coordinate tasks across inspection and laboratory teams to ensure efficient workflows.

• Ensure availability and proper control of materials, equipment, and operational resources.

• Participate in recruitment processes together with the Operations Manager and Lab Manager.

• Conduct technical inspections within areas of expertise.

• Identify improvements and gather information to enhance the performance of future assignments.

• Solve operational issues arising during inspections.

• Report all irregularities discovered during work.

• Handle customer and internal complaints, coordinating with Core Lab when necessary.

• Maintain contact with terminals, refineries, agents, vessel crews, inspection companies, P&I clubs, and loss control offices.

• Stay informed about technological developments relevant to operations.

• Provide leadership to the organization and ensure employees receive adequate instruction, information, and support.

• Delegate responsibilities effectively and monitor execution.

• Support discussions regarding personnel issues, operational challenges, and service improvements.

• Contribute to the development and maintenance of company policies and quality systems.

• Ensure compliance with company procedures, work instructions, and guidelines.

• Conduct annual budget evaluations and ensure proper implementation.

• Monitor cost development and initiate corrective actions when deviations occur.

• Maintain strong control of equipment, materials, and support resources.

• Ensure employees attend required courses and training when needed.

• Provide progress updates to the Area Manager, highlight results against plan, and implement adjustments to meet objectives.

• Maintain overall responsibility for the safety of assigned employees.

• Perform any additional tasks reasonably expected within the scope of the role, as the list of duties is not exclusive or exhaustive.

SUPERVISORY RESPONSIBLITIES

• This position has supervisory responsibilities.

QUALIFICATIONS

• Higher technical education (e.g., Nautical Officer, Marine Engineer, Engineer, or similar).

• Strong proficiency in English (written and spoken).

• Knowledge of refineries and oil installations.

• Understanding of vessels and maritime operations.

• Several years of practical experience in handling and inspecting hazardous liquids.

• Proven leadership experience.

KNOWLEDGE, SKILLS & ATTRIBUTES

• Strong communication skills with the ability to represent the company professionally when dealing with third parties and senior management.

• Demonstrated leadership, team supervision, and motivational abilities, with capacity to coordinate multidisciplinary teams.

• Effective negotiator at all levels, able to build and maintain strong business relationships.

• Ability to work under pressure and handle incidents calmly, professionally, and independently.

• High level of confidentiality, responsibility, and initiative, including the ability to propose and implement improvements to work practices.

• Strong problem‑solving abilities, with the capability to present and communicate clearly while applying sound reasoning and interpersonal skills.

• Commitment to continuous improvement in safety, quality, productivity, and delivery performance.

• Willingness to work irregular hours, travel as required and remain available 24/7 for urgent operational matters.

• Participate in relevant training and development courses.

• Proficient in Microsoft Office applications.

COMPETENCIES

• Business Acumen: interpret external trends, business context, strategy, and operations of the organization and analyse customer needs, and co-creates business strategy and operational solutions that create value and impact to achieve sustainable business results

• Execution Excellence: deliver impact through practical problem-solving, finding practical solutions to navigate and overcome obstacles; engagement with stakeholders, achieving shared goals using effective interpersonal skills; and purposeful execution, implements actionable and adaptive plans to achieve results.

• People Advocacy: build human-centric organizational cultures that promote performance, productivity and wellbeing, navigating change, and holding the organization to ethical standards, ensuring ethical conduct and compliance, and mitigating people risks.

• Leading Self: has a self-awareness of how actions are perceived and how to respond to feedback. Leading with empathy towards others and understanding the world from their point of view.

• Leading Others: Inspires, motivates, and supports team members to achieve their best. Builds strong relationships, promotes collaboration, and effectively manages conflict.

• Decision-Making: Analyzes complex situations quickly and effectively to make timely, well-reasoned decisions in consultation with the Operations Manager.

• Operational Excellence: Strong understanding of inspection and laboratory operations, including regulatory and safety requirements.

• Problem-Solving: Ability to identify root causes, develop solutions, and manage operational challenges.

• Commercial Awareness: Understanding of market conditions, pricing, service expectations, and customer engagement.

• Quality & Compliance: Commitment to maintaining high levels of quality, safety, and procedural compliance within Saybolt’s quality system.

• Decision-Making: Ability to make timely and sound decisions under pressure.

• Stakeholder Management: Skilled in maintaining strong relationships with customers, partners, and operational stakeholders.

Core Laboratories, including all of its affiliated and related entities, is an equal opportunity employer and is committed to creating an inclusive environment for everyone. Employment decisions are made regardless of characteristics including, but not limited to, race, color, sex, sexual orientation, gender identity, national origin, age, disability, religion, genetic information, protected veteran or uniformed service member status, and any other characteristic protected under applicable law.