Creative Account Manager

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Perigord is a global organisation and leader in the field of integrated Artwork Management System, Artwork Creation and Production Services to the Life Science industry. With an ever-expanding team of over 500 subject matter experts, we support 15 of the top 20 pharmaceutical companies and over 150 Life Science companies to create, manage and distribute their labelling and packaging assets around the globe.

Patient safety is at the heart of everything we do. We have a passion for innovation, are focused on creative problem solving and have a dedicated product development roadmap. Through all of this, our business has grown exponentially. We are set to expand significantly into the future.

Now partnering with Tech Mahindra and sharing a single ambition, we intend to digitally transform the world of labelling and packaging artwork. We aspire to be the leading provider of Life Science and Commercial Labelling, Artwork Production, Artwork Management and Software Solutions to the world's leading brands. Perigord is an equal opportunities employer.

The Role:

The Account Manager is responsible for successfully onboarding clients, managing their creative and production projects, exceeding client expectations and meeting their agreed budgets and deadlines. Exceptional service should be used to develop and maintain client relationships.

Your Responsibilities:

Receiving briefs from Clients and Creative Lead, ensuring all information has been received to allow creative resource(s) to commence

Understanding and working within the parameters of our Creative Process

Interpreting information correctly and creating accurate and thorough briefs for the Creative team

Interpreting and querying client amends in order to achieve range consistency, including liaising with multiple client stakeholders where decisions are not unanimous

Answering client queries/ dealing with issues/ managing client expectations

Challenging client amends where brand integrity and/or range consistency are put at risk

Ensure client and business needs / deadlines are met, timely and professionally

Liaising directly with suppliers and printers to ensure the process runs smoothly and their considerations and feedback are acknowledged and actioned as appropriate.

Advising and planning of large projects to aid resource management in a timely manner

Driving and participating in key milestone meetings in line with the Creative Process, both internally and externally.

Liaising with Creative Lead and Production to identify any potential print issues at the creative stage

Attending Status Meetings to facilitate Project Management with the client

Project Management of Creative, Artwork and Repro requirements, ensuring all key dates in the project critical path are met and that the client and Account Director are informed if projects deviate from their critical path.

Ensuring final print files/ artworks are a fair reflection of the approved design concepts

Organising and chairing pre-design meetings, issue minutes to all parties and ensure follow-up actions are completed

Striving for a right-first-time approach

Delivering consistency across outputs

Ad hoc tasks to assist Management Team as required

Supporting colleagues on other projects, work as a team within the studio including cover for colleagues to ensure deadlines are met

Invoicing for creative projects

Preferred Qualifications, Training and Experience:

Degree in business, creative or related field, or relevant industry experience

Minimum 5 years’ experience in a similar Account Management role

Experience of creative / production project management

A design / production background or experience working within a design / studio environment

Excellent organisation and time management skills

Excellent verbal and written communication skills

Close attention to detail and good understanding of written business processes

Confident, tactful and persuasive manner with a positive approach to interacting with clients, stakeholders, management and colleagues

Knowledge of the pharmaceutical industry is an advantage

Presentation and negotiation skills and experience are an advantage

Technical knowledge of print and packaging is an advantage

Ability to coach/ mentor Account Executives

Good business sense and ability to manage budgets

Willingness to work additional hours where required to meet deadlines

Work Arrangements

Perigord are currently working a hybrid model.

Pay: From €60,000.00 per year

Benefits:

• Bike to work scheme
• Company events
• Employee assistance program
• On-site parking

Work Location: Hybrid remote in Blanchardstown, County Dublin