Credit Administration Officer

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

The Role

Use your strong credit administration skills and expertise to support our Credit Department to provide excellent service to our members.

We have an exciting opportunity for a Credit Administration Officer to join our Credit Department on a full-time permanent basis.

As the Credit Administration Officer, you will assist Queensland Country employees by providing the highest standard of administrative support and controls over the lending process in accordance with Board policy and legislative requirements.

Some of your additional responsibilities include ensuring audits are completed in accordance with policies and legislation, supporting a culture of continuous improvements by seeking efficiencies and preparing documentation in an accurate and timely manner.

This is a full time position based on a 38 hour working week. This position will be based in our Townsville Head Office.

Selection Criteria

To be eligible to apply for this position you must demonstrate the following:

• Establish open and effective communication with lending staff and work collaboratively during the completion of audit activities
• Manage second line credit hindsight reviews across retail and commercial lending functions
• Ensure all audits are completed in accordance with applicable codes, legislation, Board and Management policies.
• Support continuous process improvement by identifying needs and opportunities and recommending appropriate improvements in policies and processes to maintain the highest quality standards
• Foster a culture of exceptional service, teamwork, and commitment to excellence.

What We Can Offer You

At Queensland Country we value our staff and offer some great employee benefits such as:

• 5 weeks annual leave plus leave loading
• A supportive team that works together and celebrates contributions
• Excellent training and development opportunities including study sponsorship
• Work/life balance and flexible working options
• Community Volunteer leave and Birthday leave
• Access to an Employee Assistance Program and our Wellness Reimbursement programs
• Discounts and best possible rates on our products and services

About Us

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances. For us, it is all about helping people succeed and giving back to our local communities. We do this by being genuine in everything we do and putting our best forward through providing the exceptional level of service our Members deserve and helping our staff be the best they can be. We have celebrated over 50 years in business and continue to shape a phenomenal culture through having our values at the core of what we do. At Queensland Country, we care about creating a workplace where our team members feel valued, respected and united. We recognise we are strengthened by diversity, encouraging a culturally inclusive environment. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.

For more details and a list of our employee benefits please visit our website www.queenslandcountry.bank/careers or contact Hayley on (07) 4412 3730. Alternatively forward your expression of interest in this position addressing the selection criteria and resume by clicking the ’Apply’ button below by 5pm Thursday 5 December 2024.

Applicants who apply for this position will be required to undergo a pre-employment criminal history check and pre-employment credit history check.

• Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533, Queensland Country Health Fund Ltd ABN 18 085 048 237 registered health insurer.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.