Customer Care Assistant

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Job Summary:

We're seeking a caring and detail-oriented

Customer Care Assistant to provide top-notch support to our customers. You'll handle customer inquiries, resolve issues, and ensure customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or other channels.
• Resolve customer complaints and issues efficiently.
• Provide product/service information and troubleshooting assistance.
• Process customer requests and feedback.
• Maintain accurate records of customer interactions.

Requirements:

• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict resolution skills.
• Ability to work in a fast-paced environment.
• Basic knowledge of customer service principles.

Job Type: Part-time

Pay: ₹18,086.00 - ₹25,215.03 per month

Expected hours: 28 per week

Benefits:

• Flexible schedule
• Work from home

Schedule:

• Day shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Work Location: In person