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"Customer Care Executive "

Posted on Sept. 8, 2025

  • Hr, India
  • 0 - 0 USD (yearly)
  • Full Time

"Customer Care Executive "

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Job Title: Customer Support Executive

Location: Gurgaon

Department: Customer Service

Job Type: Full-time

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, chat, or social media
  • Identify and assess customers' needs to achieve satisfaction.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

Required Skills & Qualifications:

  • Bachelor's degree in any discipline (preferred)
  • Proven customer support experience or experience as a client service representative.
  • Strong phone contact handling skills and active listening.
  • Excellent communication and presentation skills.
  • Prior experience in customer service or support roles is an advantage.

Preferred Qualifications:

  • Both fresher and experienced candidates can apply for this customer service role
  • Experience in telecom, BPO, and Tele sales industries is a plus.
  • Fluency in English is mandatory.

Send CV: kritika@infiniserveitsolutioninc.com

Contact No.- 9430049665

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹31,400.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you Ok with Customer Service?

Education:

  • Bachelor's (Required)

Language:

  • English (Required)

Work Location: In person


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