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"Customer Care Executive "
Posted on Sept. 8, 2025
- Hr, India
- 0 - 0 USD (yearly)
- Full Time
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Job Title: Customer Support Executive
Location: Gurgaon
Department: Customer Service
Job Type: Full-time
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, chat, or social media
- Identify and assess customers' needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
Required Skills & Qualifications:
- Bachelor's degree in any discipline (preferred)
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Excellent communication and presentation skills.
- Prior experience in customer service or support roles is an advantage.
Preferred Qualifications:
- Both fresher and experienced candidates can apply for this customer service role
- Experience in telecom, BPO, and Tele sales industries is a plus.
- Fluency in English is mandatory.
Send CV: kritika@infiniserveitsolutioninc.com
Contact No.- 9430049665
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹31,400.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you Ok with Customer Service?
Education:
- Bachelor's (Required)
Language:
- English (Required)
Work Location: In person
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