Customer Care Support

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Job Title: Customer Support Executive (Tamil & South Indian Languages)
Location: Remote
Job Type: Full-Time
Salary: ₹18,000 – ₹25,000 per month (Based on experience)
Company: HCA (Health & Wellness Brand)

About Us:
HCA is a fast-growing health and wellness platform committed to helping people live healthier, happier lives through personalized coaching, fitness programs, and nutrition support.

Role Overview:
We are looking for a friendly and empathetic Customer Support Executive who can fluently communicate in Tamil and any other South Indian language (Telugu, Kannada, or Malayalam). This is a remote job where you will assist our customers with their queries and provide a smooth post-sales experience.

Key Responsibilities:

• Handle customer inquiries via call, WhatsApp, and email.
• Communicate fluently in Tamil and at least one more South Indian language.
• Provide accurate information about services, packages, and schedules.
• Coordinate with internal teams to resolve issues efficiently.
• Maintain proper documentation of customer interactions.
• Build strong rapport and ensure customer satisfaction.

Requirements:

• Fluent in Tamil and at least one more South Indian language.
• Basic knowledge of Hindi or English for internal coordination.
• Prior customer support experience is a plus.
• Strong communication and listening skills.
• Comfortable using WhatsApp, Excel, and CRM tools.
• Must have a laptop and stable internet connection (remote setup).

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Work from home

Language:

• Tamil,Kannad,Telugu (Required)
• English (Required)

Work Location: Remote