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Customer Carer Executive

Posted on Sept. 6, 2025

  • Kl, India
  • 0 - 0 USD (yearly)
  • Full Time

Customer Carer Executive

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Job Title: Customer Care Executive

Job Summary:

We're looking for a friendly and patient Customer Care Executive to provide exceptional support to our customers. As a Customer Care Executive, you'll handle customer inquiries, resolve issues, and ensure customer satisfaction.

Key Responsibilities:

- Customer Interaction: Respond to customer inquiries via phone, email, and chat

- Issue Resolution: Resolve customer complaints and issues in a timely manner

- Product Knowledge: Provide accurate information about products and services

- Record Keeping: Document customer interactions and maintain accurate records

- Collaboration: Work with internal teams to ensure customer satisfaction

Requirements:

- Experience: 1-3 years in customer support or service desk roles

- Communication Skills: Strong verbal and written communication skills

- Tech Tools: Familiarity with CRM and helpdesk software

- Analytical Thinking: Ability to identify root causes and recurring issues

What We Offer:

- Salary: ₹10,000 - ₹15,000 per month

- Benefits: Accommodation, paid weekly off

- Growth Opportunities: Professional growth and development opportunities

Location: Calicut

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

  • Paid time off

Work Location: In person


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