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Pure Human Resources

Customer Engagement Executive

Posted on Nov. 28, 2024

  • Reigate, United Kingdom
  • 0 - 0 USD (yearly)
  • Full Time

Customer Engagement Executive

Customer Engagement Executive

Hybrid (4 days in the Reigate office, 1-day WFH)

Permanent, full time

Salary: £30k basic (£45k OTE)

The UK’s leading communications provider - People, Integrity, Empowerment and Passion.

The Southern Communications Group is a dynamic and fast-paced telecommunications business with over 50 years’ experience, with a reputation for excellent customer service and unrivalled career development. Their services combine multiple disciplines where they overlay each with a comprehensive service and high touch customer engagement: Unified Communications, Networks, Business Mobile, Private Cloud, Managed IT services and Cyber Security Services.

To help maintain their winning streak, SCG are looking to boost the ambitious Reigate-based team with a highly driven and motivated Customer Engagement Executive, who wants to take their career to the next level in a business with scope for progression. Reporting to the Sales Director, the role would be ideal for a highly driven and motivated individual passionate about achieving targets and earning uncapped commission.

Customer Engagement Executive, day to day duties:

  • Identifying, tracking and developing new business cross- and up-sell opportunities
  • Engaging in outbound communication through telephone, email, and social media with prospective new and existing customers
  • Creating brand awareness
  • Building strong customer relationships

Customer Engagement Executive, the person:

  • Previous B2B experience is essential
  • Highly motivated and competitive
  • Resilient with excellent communication skills
  • Initiative and problem solving
  • Professional team player with high attention to detail
  • Computer-literate with Microsoft Office

Customer Engagement Executive, the benefits:

  • Competitive Salary
  • Day-off for your birthday
  • Flexible working hours
  • 21-days of Annual Leave – rising to 22-days after 3-years and 25-days after 5-years (plus BH)
  • Employee Assistance Programme
  • Opportunity to work within a great environment and personal development orientated business
  • Free on-site parking

Pure Human Resources Limited works in partnership with Southern Communications Limited in providing HR and Recruitment support. No applications from agencies please.


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