Customer Engagement Executive

Customer Engagement Executive

Hybrid (4 days in the Reigate office, 1-day WFH)

Permanent, full time

Salary: £30k basic (£45k OTE)

The UK’s leading communications provider - People, Integrity, Empowerment and Passion.

The Southern Communications Group is a dynamic and fast-paced telecommunications business with over 50 years’ experience, with a reputation for excellent customer service and unrivalled career development. Their services combine multiple disciplines where they overlay each with a comprehensive service and high touch customer engagement: Unified Communications, Networks, Business Mobile, Private Cloud, Managed IT services and Cyber Security Services.

To help maintain their winning streak, SCG are looking to boost the ambitious Reigate-based team with a highly driven and motivated Customer Engagement Executive, who wants to take their career to the next level in a business with scope for progression. Reporting to the Sales Director, the role would be ideal for a highly driven and motivated individual passionate about achieving targets and earning uncapped commission.

Customer Engagement Executive, day to day duties:

• Identifying, tracking and developing new business cross- and up-sell opportunities
• Engaging in outbound communication through telephone, email, and social media with prospective new and existing customers
• Creating brand awareness
• Building strong customer relationships

Customer Engagement Executive, the person:

• Previous B2B experience is essential
• Highly motivated and competitive
• Resilient with excellent communication skills
• Initiative and problem solving
• Professional team player with high attention to detail
• Computer-literate with Microsoft Office

Customer Engagement Executive, the benefits:

• Competitive Salary
• Day-off for your birthday
• Flexible working hours
• 21-days of Annual Leave – rising to 22-days after 3-years and 25-days after 5-years (plus BH)
• Employee Assistance Programme
• Opportunity to work within a great environment and personal development orientated business
• Free on-site parking

Pure Human Resources Limited works in partnership with Southern Communications Limited in providing HR and Recruitment support. No applications from agencies please.