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Customer Experience Associate Express
Posted on Aug. 14, 2026
- Davis-Monthan Afb, United States of America
- 15.0 - 20.0 USD (hourly)
- Part Time
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As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange. You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So, what can you expect as a Customer Experience Associate – Express at the Exchange?
Job Qualifications
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So, what can you expect as a Customer Experience Associate – Express at the Exchange?
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive to the Express to let them know you’ll be right with them
- Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- Ensure customers have an extraordinary experience while shopping
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
Job Qualifications
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store, as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
- Previous Convenience Store/Gas Station experience preferred
Facility Name
DM EXPRESS/CLASS 6
Job Grade
1
Job Tier
0
Career Area
Retail Operations
Supervisor
No
Job Qualifications
Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Additional Qualifications/Requirements
THIS IS A REGULAR PART TIME POSITION - WEEKLY HOURS RANGE FROM 20 - 34 HOURS
ROTATING SCHEDULE IS SUBJECT TO CHANGE DUE TO OPERATIONAL NEEDS. MUST BE AVAILABLE TO WORK WEEKENDS.
ROTATING SCHEDULE IS SUBJECT TO CHANGE DUE TO OPERATIONAL NEEDS. MUST BE AVAILABLE TO WORK WEEKENDS.
Requested Availability for the Pay Period
Saturday
PP Start Date
PP Start Date
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Open/Close
Open/Mid
Open/Mid
Open/Mid
Open/Mid
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday PP End Date
Open/Close
Open/Mid
Open/Mid
Open/Mid
Open/Mid
Salary Minimum
$15.45
Salary Maximum
$20.51
Number of Positions Remaining
1
Job Expires
18-Aug-2026
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