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Customer Integration Manager

Posted on July 29, 2025

Helsinki, Finland
0 - 0 USD (yearly)

Full Time

Customer Integration Manager job opportunity

Me Postilla huolehdimme sinun, yritysten ja yhteiskunnan sujuvammasta arjesta laajan osaajajoukon voimin, aina postinjakajista ja varastotyöntekijöistä digitaalisen liiketoiminnan kehittäjiin ja tekoälyasiantuntijoihin. Isona talona tarjoamamme mahdollisuuksien kirjo on valtava – myös kansainvälisesti. Yhteensä meillä on 15 000 asiantuntijaa Pohjoismaissa ja Baltiassa. Tule mukaan rakentamaan tulevaisuuden Postia!

Would you be our new Customer Integration Manager?

In this role, you will be a key player in Posti’s digital transformation where customer integrations will be in the heart of our core business. You will be working with Posti key customers, and you will also ensure that internal stakeholders such as Customer service, Customer Success Management, Operations and Sales are supported smoothly.

As a Customer Integration Manager, you will become a part of a dynamic and energetic eCommerce and Delivery Order Management & Integrations team. Being in the same team as other Order management teams, we can develop current and new customer integration solutions and processes.

Your responsibilities will include:

Integration development, deployment and support to our key customers

Managing the integration work done by internal resources and by subcontractors

Define required data transformations and mappings

Defining and maintaining message layouts

Participating key customer implementations by providing ICT expertise

Working with plugin development and support

Working closely with the business development in order to provide more value to customers

Developing internal customer integration processes

To succeed in this position, we hope that you have:

Applicable education (ICT or logistics) or equal knowledge via work experience

Understanding of logistics processes, ecosystems and related IT systems

Knowledge and hands-on experience in working with integration implementations

Hands-on experience in applying some messaging standards like REST, JSON or XML

Experience in designing or developing APIs

Customer-oriented and problem-solving mindset is close to your heart

Ability to work both as a member of a team but also achieve results working independently

Willingness for continuous learning and skill development

You are fluent in English both written and spoken

Why should you join us?

With us, you will be part of a company whose operations impact the daily lives of millions of people. We have grown into an international logistics expert that employs around 15,000 people in the Nordic and Baltic countries. We are constantly developing new technology, and we are pioneers in our industry in building a more sustainable future: we have set the ambitious objective of operating fossil-free by 2030 and be on net-zero what comes to our emissions by 2040.

We promote a diverse and inclusive work environment. All our managers undergo Caring Leader training, and together, we are building a caring work culture. Our dedication to supporting mental well-being at work has also been acknowledged with the Mental Health Friendly Workplace®label in 2025. With us, you will also have an excellent opportunity to develop your career and skills through diverse tasks, development projects, and training programs.

As part of our employee benefits, we offer comprehensive occupational healthcare through Mehiläinen, Epassi benefits for culture, sports, and commuting, an excellent gym and group exercise classes at our Ilmala office, and lunch at a discounted staff rate. You will also get to participate in events offered by the Posti Group’s occupational well-being foundation, such as wellness courses, concerts, sports events and amusement park days. We work according to our hybrid model, both in the office and remotely, in our office in Helsinki or Tampere. At the end of this year, our headquarters will return to Helsinki city center, Postitalo.

For more information about this position, please contact our Technology Lead, Integrations, Joose Vettenranta (

joose.vettenranta@posti.com

/+358445610270) on Mondays between 10-11 am.

The recruitment process is as follows:

Interview with the hiring manager (Teams)

Final meetings with top candidates

Job offer

Is this your next career move? Please leave your application by 14.8.2025 via Posti’s recruitment system. The position will be filled as soon as a suitable candidate is found.

We value diversity, equity, and inclusion in our work community. We encourage applicants of different ages and genders, as well as persons belonging to linguistic, cultural, or other minorities to apply.

We hope to hear from you soon!

#LI-VK1

Kaikkea toimintaamme ohjaavat yhteiset arvomme: luotettava, arvostava ja edistyksellinen.

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