Customer Relationship Executive (Cre) – Sales

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Job Description: Customer Relationship Executive (CRE) – Sales

Location: RA Puram, Chennai (WFO)

Salary: 18k - 25k + Attractive Incentives

Languages: Must speak Telugu, Kannada & Hindi

Experience: Min 2 Years

Notice: Immediate Joiners only!

Key Skills: Sales, CRM, & Relationship Management.

Job Purpose

We are looking for a result-oriented and multilingual Customer Relationship Executive to join our branch in RA Puram, Chennai. The primary focus of this role is to bridge the gap between high-quality customer service and proactive sales. You will be responsible for managing a diverse client portfolio, primarily across the South and North Indian regions, ensuring long-term retention while driving revenue through strategic relationship management and cross-selling.

Key Responsibilities

• Relationship Management: Serve as the primary point of contact for a designated portfolio of clients, ensuring high satisfaction and trust.
• Sales & Revenue Generation: Identify upselling and cross-selling opportunities during customer interactions to meet monthly revenue targets.
• Multilingual Support: Communicate fluently in Telugu, Kannada, and Hindi to assist regional customers and handle inquiries effectively.
• Conflict Resolution: Professionally handle customer grievances, providing prompt solutions to maintain a positive brand image.
• Customer Documentation: Maintain accurate and up-to-date records of all customer interactions and sales activities in the CRM system.
• Operational Excellence: Work from the office to coordinate with internal teams (Sales, Finance, and Operations) to resolve complex client issues.

Required Qualifications & Skills

Requirement

Description

Experience

Minimum 2 Years of proven experience in Sales or CRM roles.

Education

Any Graduate (Bachelor’s degree preferred).

Languages

Fluent in Telugu, Kannada, and Hindi (Written & Verbal).

Sales Skills

Strong negotiation, persuasion, and closing skills.

Soft Skills

Excellent active listening, empathy, and professional telephone etiquette.

Work Environment & Compensation

• Designation: Customer Relationship Executive
• Location: RA Puram, Chennai (RA Puram is centrally located; candidates from Mylapore, Mandaveli, and Adyar are encouraged to apply).
• Salary: ₹18,000 – ₹25,000 per month (Fixed).
• Incentives: Performance-based monthly incentives on top of the fixed salary.
• Notice Period: Immediate Joiners preferred.
• Working Mode: Work from Office (Full-time).

Job Type: Full-time

Pay: ₹9,811.65 - ₹30,567.43 per month

Work Location: In person