Customer Relationship Officer (Sales)

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Position: Customer Relationsip Officer(Sales) -Immediate start

Job Type: Full-time

STUDYNET Pty Ltd is an International Education and Migration consulting company, specializing in providing online and face-to-face educational and professional information and services for potential students or professionals individuals from across the world.

VISION

To make your study abroad & migration journey easier & awesome!

Objective For this role

Grow the sales & improve customer experience.

We are looking 4 Key areas of expertise:

• High volumes of call daily basic
• Leads nurturing & initial appointment setup
• Expected KPI - Setting 3-5 qualified appointments per day;
• Support the sales team to grow the sales.

Key Duties & Responsibilities:

• Focusing on growing student recruitment
• Provide information and advice to international students regarding study opportunities in Australia.
• Follow up leads and inquiries and maximize the number of applications submitted and finalized with StudyNet
• Possess a high level of product knowledge and competency in using CRM for managing student cases and running performance reports. Ensure accuracy in data entry and management
• Maintain excellent knowledge of student visa conditions and client programs and processes
• Attend to student face-to-face, phone and email enquiries in a timely and professional manner.

The selected candidate must have following skills and experience:

• A minimum of 2-years experience in the call center or in the sales.
• Proven track record of call center or sale
• Exceptional relationship building skills;
• Motivated, outgoing, enthusiastic and informative
• Must be KPI driven.

Education: IT, Marketing, Business or any

Knowledge:

• A passion for helping International students
• Passion for Customer service
• International Education & regulation
• CRM (will be a plus)

Application Closing Date: 07 September 2025

Special Note: Please do not apply if your characterizes are below

• No Passion
• Do not like sales
• Not ready to take a challenge
• No idea about international education
• Cannot answer phone calls after the hour or cannot come office if need be.

Job Type: Full-time

Work Right: Full Time

Job Type: Full-time

Application Question(s):

• Do you have full time work authorization in Australia?

Work Location: In person