Find Your Next Job
Customer Retention Specialist
Posted on Jan. 17, 2025
- Queenstown, Singapore
- 0 - 0 USD (yearly)
- Full Time
Apply to 500+ LinkedIn Jobs Automatically
We are seeking a dedicated and proactive Customer Retention Specialist to join our team. This role is crucial for maintaining and enhancing our relationships with existing customers.
The ideal candidate will focus on ensuring customer satisfaction and engage our customer base.
Key Responsibilities:
Customer Retention & Engagement:
- Proactively reach out to customers who show signs of inactivity, dissatisfaction, or potential churn.
- Conduct follow-ups on customer interactions to ensure timely resolution and satisfaction.
Relationship Building:
- Foster and maintain strong relationships with existing customers to increase loyalty and reduce churn.
- Communicate effectively with customers to understand their unique needs and identify solutions
Feedback & Insights
- Collect and analyze customer feedback to identify pain points and improvement opportunities
- Work closely with the product, sales, and marketing teams to share customer insights and trends that may enhance product offerings
- Prepare and present regular reports on retention metrics and customer feedback to help improve overall customer experience
Job Types: Full-time, Permanent
Pay: $3,200.00 - $4,500.00 per month
Benefits:
- Flexible schedule
- Parental leave
- Professional development
- Work from home
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Performance bonus
- Yearly bonus
Education:
- Local Polytechnic Diploma (Required)
Work Location: In person
Apply to 500+ LinkedIn Jobs Automatically
Share with Friends!
Similar Jobs
Silverchef
Customer Marketing Specialist
Introduction: About Us: Be part of a fast-growing, highly successful global finance business that d…
Full Time | West end, Australia
Apply 1 week ago
Property Me
Customer Growth Specialist
Join Australia’s #1 Cloud-Based Property Management Platform Are you a dynamic Property Mana…
Full Time | Melbourne, Australia
Apply 3 weeks ago
vrCAVE
Customer Success Manager
About the employervrCAVE is a rapidly growing software startup company that has developed its own m…
Full Time | Edmonton, Canada
Apply 3 weeks, 5 days ago
Product Owner
With more than 3.5 million gift sets sold each year in France and Europe, Smartbox group is the Eur…
Full Time | Dublin, Ireland
Apply 4 weeks ago
Vast Ventures Ltd
Solar Sales Specialist
Job SummaryWe are seeking a motivated and results-driven Solar Sales Representative to join our dyn…
Full Time | Calgary, Canada
Apply 1 month ago
Service Center Manager
Location Norcross, Georgia, 30093 Category Sales JR101879 Applied Industrial Technologies, Inc 1110…
Full Time | Norcross, United States of America
Apply 1 month ago
Digital Crm Specialist
Introduction: Thanks for considering embarking on a journey with Pillow Talk! We call it a journey …
Full Time | Darra, Australia
Apply 1 month, 1 week ago
Principal, Network Operations Ip Services Access And Core
At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expandi…
Full Time | Nsw, Australia
Apply 1 month, 1 week ago