Find Your Next Job
Customer Retention Specialist
Posted on Jan. 17, 2025
- Queenstown, Singapore
- 0 - 0 USD (yearly)
- Full Time

Apply to 500+ LinkedIn Jobs Automatically
We are seeking a dedicated and proactive Customer Retention Specialist to join our team. This role is crucial for maintaining and enhancing our relationships with existing customers.
The ideal candidate will focus on ensuring customer satisfaction and engage our customer base.
Key Responsibilities:
Customer Retention & Engagement:
- Proactively reach out to customers who show signs of inactivity, dissatisfaction, or potential churn.
- Conduct follow-ups on customer interactions to ensure timely resolution and satisfaction.
Relationship Building:
- Foster and maintain strong relationships with existing customers to increase loyalty and reduce churn.
- Communicate effectively with customers to understand their unique needs and identify solutions
Feedback & Insights
- Collect and analyze customer feedback to identify pain points and improvement opportunities
- Work closely with the product, sales, and marketing teams to share customer insights and trends that may enhance product offerings
- Prepare and present regular reports on retention metrics and customer feedback to help improve overall customer experience
Job Types: Full-time, Permanent
Pay: $3,200.00 - $4,500.00 per month
Benefits:
- Flexible schedule
- Parental leave
- Professional development
- Work from home
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Performance bonus
- Yearly bonus
Education:
- Local Polytechnic Diploma (Required)
Work Location: In person
Apply to 500+ LinkedIn Jobs Automatically
Share with Friends!
Similar Jobs
Voucher Connect
Customer Journey & Messaging Specialist
Customer Journey & Messaging StrategistFull-time · Remote or Dublin-based · Repor…
Full Time | Dublin, Ireland
Apply 3 days, 8 hours ago
Origina
Customer Account Manager (Ire)
Who we are At Origina, we are on a mission to change the software world. We are the leading glob…
Full Time | Dublin, Ireland
Apply 5 days, 8 hours ago
Bord Gais
Customer Retention Specialist
Join us, be part of more. We’re so much more than an energy company. We’re a family of …
Full Time | Dublin, Ireland
Apply 1 week, 1 day ago
Greenwin Corp.
Regional Leasing Specialist
Summary: The Regional Leasing Specialist will play a crucial role in ensuring that prospective resi…
Full Time | Guelph, Canada
Apply 1 week, 3 days ago
State of Michigan
Assistant State Veterinarian And Cwd Coordinator
Salary $48.25 - $70.92 Hourly Location Lansing, MI Job Type Permanent Full Time Job Number 7901-25-…
Full Time | Lansing, United States of America
Apply 2 weeks ago
Tricon Energy
Account Receivable & Collection Executive
Overview Come discover why Tricon has been certified as a Great Place to Work®! The award is b…
Full Time | Mh, India
Apply 2 weeks, 2 days ago
Infineon Technologies
Internship: Digital Platforms With Focus On Hr Knowledge Management (F/M/Div)
Are you enthusiastic about digital transformation, are you motivated and do you enjoy HR processes?…
Internship | Villach, Austria
Apply 2 weeks, 2 days ago
Razer
Senior Manager, Loyalty And Marketing
Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is…
Full Time | Queenstown, Singapore
Apply 4 weeks, 2 days ago