Customer Sales Operations Analyst

Job Description

Join a leading semiconductor company dedicated to innovation and excellence. We are committed to fostering an inclusive and diverse workplace where every team member can thrive and contribute to our success.

Our Foundry Sales Operations team, within the Corporate Planning Group (CPG), owns the end-to-end support structure from sales enablement to life-cycle management. Our mission is providing foundry services through best-in-class operations that customers can trust. Intel Foundry is an independent foundry business that is established to meet our customers' unique product needs. The Corporate Planning Group, within Intel's Sales and Marketing Group, is charged with running and growing the business for Intel and its customers through meaningful data analysis and market insights.

Foundry Sales Operations is seeking an experienced, highly motivated, collaborative, organized, and proactive Customer Sales Operations Analyst. The successful candidate will be the primary interface for all things Altera as an external Foundry Services customer. Your key responsibilities will include, but not limited to:

• Serve as the primary point of contact for all Altera inquiries beginning with the divestiture through full support as an external customer.
• Manage the sales process and back-office, act as the communication conduit between the Customer, Sales, and the Factory to optimize revenue and supply.
• With contractual terms in mind, drive end to end supply chain activities to ensure business readiness, creating new business processes in addition to exception processes where needed.
• Ownership of the short- and long-term demand management process for Altera which includes demand collection, system load, optimizing as needed to ensure our signal to the factories are accurate and customer's needs are being met.
• Collaborate with operations and supply chain teams to align capacity planning with demand forecasts, determine product allocation, customer inventory to maximize revenue through supply commitments.
• Coordinate with production planning and operations team to manage wafer start schedules and priorities for production orders.

The ideal candidate possesses:

• Understanding of supply management, demand forecasting, market analysis, pricing strategy or operations.
• Strong analytical and data management skills and skills to work through complex business scenarios to influence decision making.
• The skills to deal with highly ambiguous and changing business processes and customer requirements.
• Skills to synthesize complex data into a clear actionable conclusion.
• Innovation and self-directed.
• Strong understanding of semiconductor wafer foundry operations, FPGA, and industry best practices.
• Familiarity with ERP systems commonly used in semiconductor manufacturing (e.g., SAP ECC or S/4 HANA).
• Advanced working knowledge of Excel.

Qualifications

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. This position is not eligible for Intel Immigration sponsorship.

Minimum Qualifications:

• At least a bachelor’s degree
• 5+ years of experience:
  • Working in Semiconductor, or manufacturing.
  • With SAP working experience.
  • Order Management experience; from the Order creation up to the Invoicing process.

Preferred Qualifications:

• Bachelor’s degree in business, supply chain management, engineering, or a related field.
• 5+ years of experience with Foundry.
• 5+ years of hands-on experience in SAP Sales and Distribution - Order management or a Certification in SAP S/4 HANA (SD).

Inside this Business Group

Intel Foundry is dedicated to transforming the global semiconductor industry by delivering cutting-edge silicon process and packaging technology leadership for the AI era. As stewards of Moore's Law, we innovate and foster collaboration within an extensive partner ecosystem to advance technologies and enable our customers to design leadership products. Our strategic investments in geographically diverse manufacturing capacities bolster the resilience of the semiconductor supply chain. Leveraging our technological prowess, expansive manufacturing scale, and a more sustainable supply chain, Intel Foundry empowers the world to deliver essential computing, server, mobile, networking, and automotive systems for the AI era. This position is part of the Foundry Services business unit within Intel Foundry, a customer-oriented service organization that is dedicated to the success of its customers with full P&L responsibilities. We ensure our foundry customers' products receive our utmost focus in terms of service, technology enablement and capacity commitments.

Other Locations

US, OR, Hillsboro; US, AZ, Phoenix; US, CA, San Jose

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.

Annual Salary Range for jobs which could be performed in the US $87,936.00-$131,986.00

• Salary range dependent on a number of factors including location and experience

Working Model

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. * Job posting details (such as work model, location or time type) are subject to change...