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AMA European Consulting

Customer Service Agent

Posted on Nov. 27, 2024

  • Vorst, Belgium
  • No Salary information.
  • Full Time

Customer Service Agent

Here's the English translation:

---

Are you a customer service-oriented person with a passion for solving problems and helping people? Do you have experience in operations management? If so, we have the perfect challenge for you!

We are looking for several Customer Service Officers.

**Main Responsibilities:**

- Manage the daily operations of the company.

- Provide exceptional customer service via email and phone.

- Handle customer requests, answer questions, and find solutions to any issues encountered.

- Update customer files on a computer program.

- Ensure the satisfaction of prospects and meet performance goals.

- Adopt a commercial approach to guide customers towards new products.

**Required Skills:**

- Excellent oral and written communication

- Office 365

- Commercial mindset

- Analytical skills

- Patience and empathy

- Proficiency with management software

- High school diploma (CESS) preferred but not required

- French mandatory, Dutch preferred.

If you are motivated by the idea of joining a dynamic and innovative team, we encourage you to apply for this opportunity right away!

Type d'emploi : Temps plein

Avantages :

  • Aide au transport quotidien
  • Formations en entreprise
  • Travail à domicile

Horaires :

  • Travail de jour

Lieu du poste : En présentiel


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