Find Your Next Job
A COSMETIQUE
Customer Service Agent
Posted on Nov. 16, 2024
- Valencia, Spain
- No Salary information.
- Full Time
DUTIES AND RESPONSIBILITIES:
- Communicate with customers through various channels such as phone, email, chat and social media
- Showcase communication skills such as listening, empathy and can personalize every customer conversation
- Guide customers with their questions and ensure they are offered the right solution leaving a big smile on their face
- Identify and address customer needs to escalate internally to improve and/or develop processes
- Thrive for sky-high performances focusing on the most important KPIs: Customer Satisfaction, quality and productivity
- Maintain customer satisfaction and retention through impactful customer experience
REQUIREMENTS:
- Fluent in Dutch (C2) with C1 English level
- Smart and enthusiastic problem-solver with a keen eye for customer service
- Calm and empathetic when dealing with (difficult) customers
- Curious and love to investigate and use their creative problem-solving skills to ensure customer satisfaction
- Target-driven and trying to exceed expectations
Shifts between (14:00 - 23:00).
- Full-time contract of 39 hours per week
- Fully on-site (no remote work possibilities)
- Being a part of a dynamic and international team (25+ nationalities)
- Support with the Spanish administration
Job Type: Full-time
Language:
- Dutch (Required)
Work Location: In person
Customize Your Resume to Match this Job
Share with Friends!
Similar Jobs
Customer Service & Operations Consultant (Part-Time)
We are searching for top-notch customer service and operations consultants or what we call Rental O…
Part Time | Queenstown, New Zealand
Apply 6 minutes ago
Customer Services & Operations Consultant (Part-Time)
Big brands come with big responsibilities, and we are DRIVEN to be the BEST vehicle rental company …
Part Time | Tauranga, New Zealand
Apply 6 minutes ago
Operations Officer
At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are …
Full Time | Strassen, Luxembourg
Apply 3 hours, 8 minutes ago
Construction Contracts Manager – Emea - Data Center
Microsoft Cloud Operations and Innovation (CO+I) is the team behind the cloud. We are responsible f…
Full Time | Helsinki, Finland
Apply 5 hours, 6 minutes ago
E15k2: Ramp Agent (Id)
We have an exciting opportunity for you to join our team as a Ramp Agent. Who we are: FedEx is th…
Part Time | Madrid, Spain
Apply 6 hours, 5 minutes ago
Test - Call Centre Agent
Established in 1960, Perimeter Aviation LP is a diversified company that is a subsidiary of the Exc…
Full Time | Winnipeg, Canada
Apply 13 hours, 7 minutes ago
Sales And Marketing Camapign Lead
Customer Service and Support Location Barcelona, Spain Job Title: Sales and Marketing Camapign Lead…
Full Time | Barcelona, Spain
Apply 15 hours, 4 minutes ago
Customs Agent
GLS Ireland is a subsidiary of General Logistics Systems B.V. GLS realizes reliable, high quality p…
Full Time | Dublin, Ireland
Apply 17 hours, 6 minutes ago