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Customer Service Agent
Posted on Dec. 24, 2024
- Up, India
- 0 - 0 USD (yearly)
- Full Time

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Customer Support Executive (Blended Process - Chat 80% and Call 20%)
__________________________________________
IMPORTANT Note to Candidates:
- Answering the interview call is essential. If you can't commit, please don't apply.
- You will receive a brief interview call within 3-5 days, so please stay alert.
- If selected, you must attend a WALK-IN interview in Noida Sector 62.
- Apply only if you're nearby and can attend.
- Proficient or Excellent English & Confidence Required
- Work Mode: Work From Office
- The budget is non-negotiable. Apply only if it aligns with your expectations.
__________________________________
MAXIMUM BUDGET (Non-Negotiable): ₹25,000 CTC to ₹30,000 CTC
Salary:
- Freshers: ₹25,000 CTC (In-hand: ₹19,000)
- Experienced Candidates: ₹30,000 CTC (In-hand: ₹26,000)
__________________________________________
Position Type: Full-Time
Roles and Responsibilities:
- Manage customer inquiries and issues through both chat (80%) and voice support (20%).
- Provide outstanding customer service to ensure customer satisfaction and effectively resolve concerns.
- Maintain a professional and courteous communication style in both English and Hindi.
- Accurately record customer interactions and escalate complex issues when necessary.
- Adapt to various customer interactions and handle them efficiently in a fast-paced environment.
Requirements:
- Skills: Strong communication skills in English and Hindi, clear speaking voice, and ability to pass Versant-4 or an equivalent assessment.
- Qualification: Graduation in any discipline.
- Experience: Open to freshers and experienced candidates.
- Versant Score: A score of 5 on the Versant test is required.
Additional Information:
- Work Location: Noida Sector - 62
- Shift Timings: Rotational shifts
- Training: 7-day training program
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
Work Location: In person
Speak with the employer
+91 8851073771
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