Customer Service And Office Support

We are a growing international online English tutoring company with open opportunities in our Korean Branch. Best chance to work from home with stable working hours and income in an American style work environment with lots of rooms to grow depending on your talent and skills. Our company is looking for a customer success specialist who can delight our customers!

Working hours are 5 days per week 12 - 7pm and/or 4-7 pm KST. There will be opportunity for growth as we move forward.

You may have another job, this could be a great part time job to supplement your income. However, you may NOT have another job that you will work at the same time with ours.

You will be trained to take phone calls and messages, manage schedules, data upkeep, delight and serve customers. You will handle contact with parents, research as well as other odds and ends that may be required to ensure our office and company run smoothly. We have a US based operations manager and a Korean based office manager, so you would be reporting directly to them.

We are an online company in education so experience in this field is preferred. We offer private tutoring services. Must be a Korean native speaker and have advanced English reading, speaking and typing ability.

The requirements:

• Able to perform excellent customer service to our families, handling phone calls, emails, scheduling lessons, and answer questions to our clients in professional manner.
• Speak and write both Korean and English fluently, able to do translation work
• Able to do some administrative tasks
• Able to commit to working hours that been agreed upon
• Must be self motivated, ambitious, detail oriented, able to be a team player as well as a strong leader in any circumstances, and follow the operating procedures.

We are looking for candidates that have integrity, initiative and an entrepreneurial spirit.

Job Type: Part-time

Pay: 900,000원 - 2,000,000원 per month

Expected hours: 15 – 25 per week