Find Your Next Job
Customer Service Associate
Posted on June 18, 2025
- Mh, India
- 0 - 0 USD (yearly)
- Full Time
Tailor Your Resume for this Job
Technical process – Voice - Noida Location
Summary: Excellent Communication Skills, Technical Knowledge, Graduation is a must, minimum 1 yr and above experience working in a Voice International Process, Immediate Joiners, US Shift 24/7 shift, mostly night shifts
Job Description:
- Customer Experience:
- Excellent communication skills, verbal and written both
- Minimum 1 year & above experience required in a Voice International Process
- Must have good thought process
- Candidate should be Tech savvy, well versed with Technical Troubleshooting
- Should have knowledge of Computer Networking
- Investigates and resolves concerns raised by the customer
- Engages the resources appropriate for resolving issues.
- Ensures that end to end resolution is provided to the customer by coordinating with different teams
- Proactively escalates by phone, following up by email, through the appropriate hierarchical structures.
- Complete Issue resolution within prescribed timeframes.
Skills and Ability:
- Should possess good verbal and written communication skills in English.
- Should have good comprehensibility and understandability of what customers want.
- Should have critical thought process and decision making capability with focus on accuracy.
Personal Attributes:
- Should be flexible for all circumstances and be self-driven, motivated and persistent.
- Customer centricity and eagerness to drive himself/herself for upgradation in knowledge.
Computer Proficiency
- Should know basics of computer, knowledge of MS Office (Word, Excel, PowerPoint) and understanding of Telecom basics
Additional Comments
- Candidates should be open to a shift of 24x7. Mostly Night shifts
- Both side transportation will be provided as per company policy
- Split Week off and Split Week off and Holidays.
Job Type: Full-time
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Commuter assistance
Schedule:
- Night shift
- Rotational shift
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- International voice process: 1 year (Required)
Language:
- English (Required)
Work Location: In person
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
Paradise LeisureScapes
Retail Associate
Are you looking for a job in a great, fun environment? Paradise LeisureScapes Regina is looking for…
Full Time | Regina, Canada
Apply 8 hours, 54 minutes ago
Angel Hydrotherapy & Pemf Wellness
Colon Hydrotherapist ( Angel Of Water -Open System)
Colon Hydrotherapist & Front Desk Associate (Part-Time)Angel Hydrotherapy & PEMF Wellness C…
Part Time | Unionville, Canada
Apply 8 hours, 54 minutes ago
Servomax
Technician / Technicien
Les meilleures amitiés commencent avec un bon café – Prenons-en un, ensemble !S…
Full Time | Boucherville, Canada
Apply 8 hours, 55 minutes ago
Integrity Management Generation
Retail Sales - Car Keys & Fobs
We're proud to announce that Integrity is EXPANDING TO MADISON, WI!Retail Sales Associate - Car Key…
Full Time | Monona, United States of America
Apply 11 hours, 7 minutes ago
Miskelly Furniture
Sales Associate
About UsAs the South’s fastest growing furniture company, with the largest market share in th…
Full Time | Pearl, United States of America
Apply 11 hours, 7 minutes ago
Cumming Beverage Mart
Part Time Evening Cashier/Sales Associate
We are a family owned local liquor store hiring for an evening shift cashier to run the register, a…
Part Time | Cumming, United States of America
Apply 11 hours, 7 minutes ago
Amazon.com
Hr Business Partner, Blq1 Oopxt
DESCRIPTION **This role is based fulltime in Rovigo, relocation package can be offered if required*…
Full Time | Torino, Italy
Apply 2 days, 8 hours ago
Fiserv
Omnipay Service Manager
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in F…
Full Time | Dublin, Ireland
Apply 2 days, 8 hours ago