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Customer Service (Counter Sales)

Posted on June 6, 2025

  • Full Time

Customer Service (Counter Sales)

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Gregg Distributors is an established and growing industrial supplies company that has been serving Western Canadians for over 57 years.

We are looking to grow our Customer Service team in Lethbridge, AB. This team is responsible for serving customers at the front counter as well as picking customers’ orders. Successful candidates will be hands-on individuals who have a passion for customer service and aren’t afraid of physical work. We offer a very attractive compensation package, benefits and bonus program as well as extensive perks and incentives.

Primary Responsibilities:

  • Identify customers’ needs and recommend valuable products
  • Sell spare and replacement parts
  • Answer customer inquiries and advise on the use and appropriateness of goods or parts
  • Handle cash transactions
  • Pick and package customers’ orders in a safe and efficient manner
  • Adhere to company safety policies

Qualifications:

  • Ability to work well in a fast paced and physically demanding environment
  • Self-motivated
  • Excellent verbal communication skills
  • Capable of maintaining a professional image and enhancing customer relationships
  • Ability to effectively work independently and as part of a team
  • High level of attention to detail
  • Ability to multi-task and complete tasks in a timely manner
  • Able to comfortably lift and carry a minimum of 50 lbs

Front counter experience within an industrial industry is not necessary but is considered a definite asset.

Why Work For Gregg’s?

We offer many unique incentive programs that help to benefit not only the lives of our staff members, but their families as well. Here are just a few examples of what we include in our Gregg’s Employment Advantage:

  • Comprehensive benefits package
  • R.R.S.P. Plan
  • Quarterly Productivity Bonus
  • Investment/Equity opportunities
  • Travel Rewards
  • Employee referral program
  • Opportunity to enjoy extra time away from work

We thank all candidates who apply, however only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Additional pay:

  • Bonus pay

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Profit sharing
  • RRSP match
  • Vision care

Schedule:

  • Day shift
  • Monday to Friday

Work Location: In person


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