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Customer Service Engineer - Nz

Posted on March 14, 2025

  • Full Time

Customer Service Engineer - Nz

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Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

Then come and join our team as a Customer Service Engineer working with our Medical Imaging Systems primarily (but not limited to) our: MR, CT X-Ray and Angiography Systems based in Wellington, New Zealand but helping the Southern NZ team support customers in the South Island and lower north island.

This is a great opportunity for somebody with a background in electronics, avionics, biomedical or similar looking to work on cutting-edge technology.

The successful candidate may be required to participate in an on-call roster and work rotational shifts including afterhours, to meet operational requirements.

Your tasks and responsibilities:

  • Performing preventative maintenance, updates, upgrades, corrective service, and installations
  • Working closely with internal stakeholders to ensure smooth operations and timely service delivery.
  • Timely completion of Service Reports
  • Maintaining and expanding your knowledge through continuous training, including self-learning, computer-based courses, mentorship and hands-on experience
  • Adhering to all Environmental, Health & Safety policies

Your qualifications and experience:

  • The successful candidate will be technical, or university trained
  • Have the confidence to work autonomously
  • Having current NZ Electrical Service Technician’s electrical registration will be viewed favourably, otherwise you must meet the criteria to obtain one expeditiously.
  • A Radiation licence will be considered advantageous, although this can be applied for with the support of the Company.
  • Unrestricted drivers licence
  • Able to travel across NZ and overseas.
  • Work rights in New Zealand

Our global team:

We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

As an equal opportunity employer.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.


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