Customer Service Executive - Personal Lines Renewals

Campion Insurance part of PIB Group is one of the largest insurance brokers in Ireland. We provide our clients with solutions to all their insurance needs ranging from home and motor insurance, to complex commercial business packages and we also provide a full range of health, life, pension, mortgage and investment products.
The following opportunity has arisen in our Limerick branch.
Customer Service Executive - Personal Lines
We are seeking to recruit a Customer Service Executives for our Personal Lines team in our Limerick office. The role will consist of managing existing client relationships by servicing a renewal book of car, home and van policies. Cross sales referrals for both the Life & Pensions and Health arms of our business is expected. The ideal candidate will be an energetic, motivated and disciplined individual with a positive can do attitude.
Key Responsibilities

Achieving Renewal Income Retention targets
Generating leads through cross selling of Life & Pensions & Health products
Generating leads for the General Personal Lines & Commercial Departments
Delivering Excellent Customer Service
Maintaining the highest compliance standards

Key Qualifications & Skills required

CIP or APA Personal General Insurance
RELAY software experience desired but not essential
Proficient Microsoft office skills desired

Personal Attributes

Personable and sociable
Professional style
Competitive
Socially confident
Self-motivated with a desire to continuously perform at a high level
Exemplify positive customer service behaviours and promote a culture focused on ensuring customers’ needs are met
Through leading by example, fosters the highest standards of ethics and integrity
Ambitious and results orientated
Excellent interpersonal and communication skills
Strong attention to detail and an ability to work in a fast paced environment.

The successful candidate will be provided with a comprehensive training programme and generous benefits package.
We have offices located across Ireland. Our dedicated professional employees provide local expertise and service to all our clients.
We’ve been in business over 40 years now and we are very proud of our many achievements during this time including winning the Deloitte’s Best Managed Companies Award for 13 years running.
At Campion Insurance we are ever mindful of the key elements which have contributed so much to our success – our loyal customers and our dedicated employees. We encourage and provide our employees with the opportunity to further their education with CIP, ACII, MDI and QFA Exams and we believe that training and development is a continuous process and that all employees should be encouraged to further their professional development in areas that will benefit both the company and the individual. We currently employ dedicated and driven people from every background and we believe you will find Campion Insurance a rewarding place to work.