Customer Service Executive (Tuas) (5days) (Meals Provided)

Job Highlights:

5 days week

Office within minutes from bus stop

Breakfast & lunch provided when in office

Earn commission after confirmation

Job Description:

• Provide introductory information about the company and its products and services to new customers
• Respond to customer inquiries
• Advise customers on products or services to best suit their specific requirements
• Prepare quotations and follow up with customers for their acceptance.
• Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met.
• Prepare delivery orders and other relevant documents.
• Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers’ requirements/instructions are addressed.
• Resolve customers’ concerns, if any.
• Build and maintain long term business relationship with new and existing customers

Requirements:

• Minimum 2 year of experience in customer service/ shipping documentation role in logistics industry
• Strong knowledge of Hauler operations, transportation logistics, and customs clearance procedures in Singapore.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients, colleagues, and external partners.
• Prior customer service or sales coordinator experience will be an advantage
• Friendly and welcoming disposition
• Has initiative, independent and able to work in dynamic environment
• Good command of written and verbal English
• Excellent organizational and multitasking skills

Job Types: Full-time, Permanent

Pay: $2,600.00 - $3,600.00 per month

Benefits:

• Dental insurance
• Food provided
• Health insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay
• Performance bonus

Work Location: In person