Customer Service Executive-Voice(Bpo)|| Noida

We are hiring for Customer Service Executive for Outbound Voice (premium Axis bank upselling) process for Teleperformance in Noida (Work from office).

Send CV on WhatsApp at 9903307473.

Shift timing : 9:30AM to 6:30PM

Working days : 6 days a week

Week-off : 1 day a week (rotational off)

Free pick-up & drop shuttle service from metro station (Okhla bird sanctuary, Shaheed Sthal(Ghaziabad) and Golf Course metro station,Yamuna bank).

Salary: Upto 21,000INR per month (In hand) + incentives

0-1 year experienced - 17500 CTC + incentives

14229 Net in-hand

01-02 years experienced - 19500 CTC + incentives

In-hand 15847

02 plus years experienced - 20500 CTC + incentives

In-hand 16654

Experience Required: Fresher / experienced.

Education qualification: HSC/Graduate

Should have knowledge of banking sales -

Credit Card

Insurance

Loan

Mutual Funds.

Language proficiency: Excellent communication skills required

Job Type: Full-time

Job description :

We are seeking a highly motivated and customer-centric individual to join our team as a Customer Service Executive in the web chat process. The successful candidate will be responsible for handling customer queries and providing timely and accurate assistance.

Key responsibilities :

1. Responding to customer inquiries and resolving issues in a professional and timely manner through chat process.

2. Providing exceptional customer service through voice interactions.

3. Meeting performance targets and maintaining high levels of customer satisfaction.

4. Collaborating with team members and other departments to ensure effective problem resolution.

Requirements:

1. Graduate

2. English communication skills

3. Ability to work in a dynamic and fast-paced environment.

Job Type: Full-time

Pay: ₹18,000.00 - ₹21,000.00 per month

Benefits:

• Commuter assistance

Schedule:

• Day shift

Education:

• Bachelor's (Required)

Work Location: In person