Customer Service Officer (Singaporean)

• Report directly to Branch Manager / Sales Manager / Supervisor
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

• At least 2 years’ experience in beauty spa environment and services
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
• Willing to work retail hours (including weekends and public holidays)

Branch Locations:

1) Tiong Bahru 2) Kovan 3) Tampines 4) Buangkok

Only shortlisted candidate will be notified. To apply Whatapp/SMS 97893203

Job Type: Full-time

Pay: $2,500.00 - $3,500.00 per month

Work Location: In person